The role of Insurance Officerwill include:
1. Handling claims under any of the company's insurance portfolio which includes and is not limited to, legal liability, property and motor claims
2. Providing accurate and reliable advice to internal staff on insurance cover, civil and general claims and insurance related topics
3. Maintaining effective relationships with internal and external key stakeholders, including brokers, insurance providers, loss adjusters and solicitors
4. Assisting with production of high quality management information on service levels, claims, insurance policy cover and market trends to assist target setting, risk management, performance monitoring and implementation of improvements
5. Developing and maintaining sufficient knowledge of current legislation, best practice, policies and procedures to enable support of high quality insurance service provisions
Skills and experiences:
6. Literacy and numeracy equivalent to passes in GCSE English and Maths
7. Recent experience of undertaking a similar role either in an insurance or legal environment
8. Previous experience of working within an insurance environment
9. Strong analytical skills with the ability to review and analyse referrals to ensure a successful resolution is reached
10. Practical experience of providing quality advice and guidance on insurance related issues
11. Proficient user of Microsoft packages, including Excel, Outlook, Word and Teams
Why work for us?
We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
12. 25 days annual leave (rising to a maximum of 30 days) plus public holidays
13. A pension scheme with employer contributions from Sanctuary
14. Life Assurance
15. Employee Advice Service including counselling
16. Cycle to Work scheme
17. Voluntary health plans
18. Employee discounts
19. Wellbeing support and tools
20. Employee recognition scheme
21. Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
22. £33,397per annum
(if the link is unavailable please visit the Sanctuary careers website)