Job Description
We are looking for a Community Leader to join our growing team at 2-Work.
The Community Leader is responsible for delivering an exceptional member experience within the Flexspace environment. This role blends hospitality, operations, and community engagement to create a welcoming, productive, and well-connected workplace for members.
This is a full-time, on-site role where you will play a key part in enhancing the member experience, supporting operations, and helping build a thriving business community.
About 2-Work
2-Work is an expanding provider of flexible office spaces, with five locations across Leeds & Wakefield with plans for further growth. We create a collaborative, community-driven workspace for start ups and established businesses alike, focusing on:
* Community & Collaboration – A workspace designed for networking and professional engagement.
* Work/Life Balance – A culture that supports well-being and productivity.
* Employee Growth – We invest in our people and offer exciting career opportunities.
As a Community Leader, you will:
* Act as the primary point of contact for members and visitors, providing a warm and professional welcome.
* Plan and host community events, networking sessions, and engagement initiatives.
* Support new members onboarding to ensure a smooth and positive start.
* Handle member queries and resolve issues promptly and professionally.
* Support the day-to-day running of the workspace, including hospitality services.
* Engagement & active participation with external & internal events, actively promoting attendance and working in cohesion with Members.
* Assist with workspace tours for prospective members.
* Support member retention through relationship management and service excellence.
* Identify opportunities to promote additional services and memberships.
* Takes ownership of accurate accounting of monthly Membership revenue
* Alongside BDE supports the performance & profitability of the business through control of budgets & business plan KPI’s.
* Ensures the highest standards, to include hygiene & cleanliness.
* Adhere to & effectively execute periodic H&S inspections.
* And more...
What We’re Looking For:
* Ideally experienced within serviced, sales or hospitality industry.
* Proven service orientated, sales and commercial experience within a property and/or facilities environment.
* Demonstrate effective management & leadership experience in a hospitality environment.
* Ability to manage and motivate teams to consistently deliver high performance.
* Absolute commitment to high ethics, integrity & honesty.
* Demonstrated ability to work with financials, including P&L reports and accounting systems.
* Proficient in Microsoft suite of products
Why Join 2-Work?
* Career Growth – We are expanding, and we want you to grow with us.
* Training & Development – Receive expert training and ongoing support.
* Team Events – We work hard and celebrate success together.
* Special Perks – Enjoy your birthday off
* Bonus & Commission – Quarterly bonus structure and commission opportunities.
* Supportive Leadership – We value your input and work together to achieve great things.
* Community Engagement – Be part of a vibrant workspace and networking hub.
Ready to take the next step in your career?
Apply now or get in touch for more details – we would love to hear from you.
Closing Date: 24th March 2026
Salary: £27,000-£30,000