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Administration assistant

Newcastle Upon Tyne (Tyne and Wear)
Newcastle University
Administration
Posted: 11 September
Offer description

The Role

The University’s Vision and Strategy sets out an ambitious and exciting journey, to be a people focused, world-leading university that harnesses academic excellence, innovation and creativity to advance knowledge and provide benefits to individuals, to organisations and to society as a whole. You will be part of the Research Delivery Community in Professional Services, Faculty of Medical Sciences. The purpose of this role is to provide a comprehensive administrative support to a visually impaired senior lecturer working in clinical research and teaching, using existing administrative skills to make a difference to a colleague’s working life.

This role will be 8 hours per week with the hours of work to be agreed mutually with the senior lecturer and the post holder.

This is a fixed term post available immediately until 09.09.2028.

For informal enquiries regarding the role, please contact Lishan Sung (k).

More information about the Faculty of Medical Science is available here:

Key Accountabilities

1. Support the Senior Lecturer in the delivery of administrative activity
2. Assist the Senior Lecturer with reading out the written notes from medical records on sensitive medical related research topics
3. Assist with all filing and management of all associated study paperwork and documents.
4. Assist the Senior Lecturer in scanner protocol development by reading out the display of the scanner computer and operate following the instruction.
5. Provide support with student handwritten course work by reading out the handwritten course notes from the student.
6. Provide general administrative support as required with meetings, seminars (often in different locations), navigating and bringing key written information to the attention of the Senior Lecturer.
7. Provide note taking at Senior Lecturer’s annual appraisal.
8. Undertake other reasonable duties or responsibilities as requested by the Senior Lecturer

The Person (Essential)

Knowledge, Skills and Experience

9. An ability to work with the colleague with disability
10. Experience of managing confidential and/or sensitive information with tact and discretion, and a working knowledge of data protection GDPR requirements
11. Excellent organisational, interpersonal and communication skills, including the ability to triage queries and issues efficiently
12. Excellent IT skills with proficiency in the use of Microsoft Office (especially Outlook, Excel, and Word) products and aptitude for development in and use of core software and data systems (preferably SAP)
13. Demonstrable administrative skills, including experience of establishing and maintaining filing systems (electronic and paper), servicing committees etc.
14. High attention to detail with a commitment to data accuracy and integrity
15. Ability to work quickly and accurately to tight deadlines whilst paying attention to detail
16. To work flexibly as required by the demands of the post

Attributes and Behaviour

17. Understands the University values and guiding principles
18. People orientated, is approachable and has a positive ‘can-do’ attitude
19. Has a patient, sensitive and empathetic manner
20. Provides a punctual and reliable service
21. Works in partnership with others and has excellent interpersonal and organisational skills
22. Demonstrates high energy and commitment to delivering an excellent service
23. Has a positive attitude towards continuous process improvement
24. Sees other areas and people as ‘customers’ and follows through on enquiries and requests
25. Demonstrates resilience to the demands of the role and pace of change
26. Promotes a culture of mutual respect

Qualifications

27. Grade A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications with some work experience or significant relevant work experience in the unit or a comparable setting

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a silver award in recognition of our good employment practices for the advancement of gender equality. We also hold a Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe.

Requisition ID: 28527

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