Title: Web Admin Salary: £28,000 Job Type: Temp to Perm Working Hours: Monday to Friday, 8:30am – 5:00pm Location: Pontypridd Job Summary: We are recruiting a Web Administrator to support the day-to-day operations of the office and online sales function. This is a varied role combining administration, customer service, order processing, and some outbound sales activity. You’ll work closely with customers, the warehouse team, and internal departments to ensure smooth order fulfilment and a positive customer experience. Key Responsibilities: Processing customer orders accurately and efficiently Chasing warm leads and carrying out some outbound sales calls Handling customer queries, orders, and issue resolution Liaising with warehouse staff regarding stock levels and orders Updating and maintaining order and customer information Supporting general administrative tasks as required About You: Previous office, admin, or customer service experience (preferred) Confident communication skills, both phone and email Comfortable making sales and follow-up calls Strong organisational skills and attention to detail Ability to manage multiple tasks in a busy office environment A proactive, reliable, and team-focused approach What We Offer: Monday–Friday office hours Competitive annual salary Stable, full-time position Supportive office environment If you have are experience admin, we’d love to hear from you. Please submit your CV to apply