Overview
Join to apply for the Aftersales Advisor - Crayford Ford role at Allen Motor Group.
Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford dealership in Crayford. Using your fantastic customer experience skills, you will keep the customer informed and consult on their vehicle servicing, answering any questions or queries they may have.
Responsibilities
* Updating customers on their vehicle and any potential work that needs to be done
* Ensuring all recorded information is accurate and stored correctly
* Booking vehicles into the workshop
* Achieving set performance targets by upselling products
* Ensuring adherence to all GDPR guidelines
Experience and qualifications
* Excellent organisational and administrative skills
* A full UK driving licence
* Great attention to detail
* A background in customer service would be highly advantageous
* Experience using computer software systems
No experience required – While we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone starts somewhere, so we encourage applications from people looking to begin their automotive career with us. The key attributes we look for in candidates are listed above.
Employment details
This position is offered on a full-time permanent basis, 47-hour working week, Monday – Friday and 1 in 4 Saturdays. £30,000 basic salary with an OTE of £36,000, reporting to the Aftersales Manager.
Why Allen Motor Group?
In addition to a highly attractive basic salary, commission and target-related bonuses, we offer a range of other benefits including:
* 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
* Fantastic discounts on MOTs, services and parts
* Life assurance benefit, at no cost to yourself
* Discounted gym membership
* Retailer discount portal with discounts from some of the UK’s biggest retailers
* £1,000 refer a friend scheme
* Full training and support to develop and progress your career with Allen Motor Group
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
To be considered for this opportunity please apply now
EEO and notice
We are an equal opportunity employer and welcome applications from all qualified people. This is a general description of the role and does not constitute a contract of employment.
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