What’s in it for you
?
Take a look at some of the perks on offer:
1. Employee discount
2. Referral programme
3. Generous holiday entitlement
4. Access to Employee Assistance Program (EAP)
5. On-site parking
6. Accommodation available
Package
£30,388 per annum
Why choose our Client?
Our client is a stunning hotel situated in the picturesque Scottish countryside. Our client prides themselves on delivering exceptional customer service and upholding their brand standards.
What’s involved?
7. Manage the front desk operations, ensuring every guest receives a warm welcome and personalized service.
8. Handle guest inquiries and complaints with grace and efficiency, always aiming to exceed expectations.
9. Train, mentor, and motivate the reception staff to reach their full potential and deliver exceptional service.
10. Oversee check-in/check-out processes, reservations, and room assignments to ensure seamless daily operations.
11. Work closely with other departments to enhance the overall guest experience.
12. Previous experience as a Reception Manager or Front Office Manager within a hotel environment is essential.