Job Description
Role: Helpdesk Coordinator
Salary: £28,000 - £33,000
Location: Alvechurch
Hours: Monday to Friday, to cover from between (open to discussion)
Our client, a market leader in its sector, is seeking to appoint a helpdesk coordinator to its existing team, reporting to the IT Director.
The duties for the helpdesk coordinator:
-identify and resolve hardware and software issues as they arise
-provide 1st line support to stakeholders across the business
-liaise with external IT providers
-monitor and keep updated IT stock levels
-ensure all company devices are correctly configured
-provide support to the IT Director
-assist with any IT related ad-hoc assignments
Experience for the helpdesk coordinator:
-English and Maths GCSE Grade C or above
-UK driving licence in order to travel to other sites as and when required
-previous UK based helpdesk experience
This is an immediate requirement due to unprecedented growth, so if you meet the criteria and are interested in the role, click on the link and a Consultant from Cameron James will be in touch