Overview
NaphCare is seeking a Pharmacy Operations Manager to maximize the daily operations of our pharmacy, with a strong focus on enhancing workflow efficiency and process improvement. This role requires strong leadership, operational expertise, and experience in a pharmacy setting (pharmacy technician experience preferred). The Pharmacy Operations Manager will be responsible for analyzing current workflows, developing and implementing strategies to optimize processes, and monitoring compliance.
Responsibilities
Operations & Workflow Management:
* Manage daily pharmacy operations across all production areas, ensuring accurate and timely medication dispensing.
o Will need to allocate pharmacy resources based on daily needs.
* Communication with both internal and external partners to include but not limited to:
o NaphCare Pharmacy personnel across all areas.
o Site personnel at the facilities NaphCare Pharmacy services.
Process Improvement & Efficiency Optimization:
* Analyze existing workflows and identify areas for automation and operational enhancements.
* Work with NaphCare Pharmacy leadership to develop and implement standard operating procedures (SOPs) to improve efficiency and consistency.
* Utilize data and performance metrics to drive continuous improvement initiatives.
* Implement and manage processes to improve workflow efficiency, reduce redundancies, and enhance accuracy.
* Identify bottlenecks and develop innovative solutions to streamline operations.
Compliance & Quality Assurance:
* Monitor and implement quality control measures to reduce errors and improve service delivery.
* Work closely with leadership identify and address compliance issues.
Qualifications
Qualifications & Experience:
* Required: 2+ years of experience in a pharmacy setting (pharmacy technician experience preferred).
* Preferred: Experience in a high-volume or institutional pharmacy setting (e.g., long-term care, correctional, mail order).
* Proven experience in implementing process improvements and workflow optimization.
* Strong leadership and team management skills.
* Excellent problem-solving, organizational, and communication abilities.
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