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Reception and customer service (placemaker)

Ferndown
Leisure (Operations)
Service
Posted: 23h ago
Offer description

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Reception and Customer Service (Placemaker), Ferndown

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Client:

Leisure (Operations)


Location:

Ferndown, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

660e409fafb9


Job Views:

3


Posted:

29.06.2025


Expiry Date:

13.08.2025

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Job Description:

We are Places for People Group, a social enterprise that believes it's people who make a community. We build homes and deliver services for everyone to thrive. At Places Leisure, we are changing lives by creating active places and healthy people for communities to thrive. We aim to be the UK's leading health and wellbeing enabler.

We value our team members and support them, ensuring they are appreciated. At Places for People, you're more than just a number - you're part of our cause.

More About the Role:

We have an exciting opportunity for a Reception and Sales colleague (internally known as a Placemaker) at Places Leisure. You will work in a lively environment with like-minded people, inspiring others and delivering excellent customer service. You will promote a helpful, welcoming environment, creating a positive first impression for members.

Previous experience in sales and customer service is beneficial, but if you are proactive and self-motivated, we will support your training and development to succeed in this role and beyond.

This role offers opportunities for career progression, including roles such as Placemaker Assistant Manager and Placemaker Manager.

Ongoing training and development are provided, including customer service and sales training, webinars, seminars, and cross-skilling opportunities like lifeguarding and swimming teaching.

More About You:

* You can build personable and meaningful relationships with customers.
* You are capable of multi-tasking and managing operational tasks confidently.
* You advocate for physical activity and contribute to creating active, healthy communities.
* You can use sales tools and techniques effectively.
* You are sales-focused and target-driven.
* You are passionate about delivering first-class customer service and exceeding standards.

We are a large, diverse, and ambitious business, offering challenging and rewarding opportunities.

Our benefits package includes:

* Alignment with the Real Living Wage Foundation
* A 2% bonus scheme
* Full Health & Fitness membership for you and nominated family members
* Flexible working options
* Option to purchase additional leave
* Ongoing personal development opportunities
* Company Pension scheme
* Healthcare cashback plan (up to £500/year)
* Discounts on activities, shops, and cafes
* Additional perks and discounts from various partners
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