Join to apply for the Lead Product Designer role at Virgin Active.
Virgin Active are committed to changing people's lives for the better through wellness. Our team delivers a unique leisure and relaxation experience throughout all our clubs, ensuring the highest brand standards and a world‑class member experience.
The Role
* Lead and elevate the design practice by defining standards, rituals, tools and ways of working.
* Set the vision for exceptional member experience across the digital ecosystem.
* Own the strategy and direction of the design system to scale quality and consistency globally.
* Balance leadership with hands‑on craft, using Figma to set the bar for clarity, simplicity and coherence.
* Define experience vision and design principles across core journeys to ensure unified, intuitive experiences.
* Ensure the Virgin Active brand is expressed consistently and recognisably across markets.
* Use research, insight and behavioural understanding to guide design direction.
* Mentor and develop designers to build capability, craft and progression.
* Shape feedback loops and rituals that protect quality and focus.
* Partner with Product, Engineering and Brand to create feasible, scalable, high‑quality solutions.
* Communicate direction and rationale clearly to senior stakeholders to support confident decision making.
* Support delivery through prototyping, validation and iteration beyond launch.
Experience
* Deep experience leading design for consumer digital products at scale, with a portfolio showing systems thinking and behaviour change.
* Experience guiding and elevating the craft of other designers while remaining highly skilled hands‑on.
* Ability to evolve and scale a design system as a core product asset for alignment and delivery efficiency.
* Strong capability in interaction, visual and systems design, with consistently high standards for clarity and detail.
* Strong capability in research insight, behavioural understanding and shaping confident design direction.
* High proficiency with Figma and contemporary design tools, plus comfort exploring with AI and emerging tech.
* Ability to create clarity in complex spaces and frame direction across Product, Engineering, Research and Brand.
* Skilled stakeholder communicator with influence at senior levels.
* Thrives in ambiguity, drives alignment and momentum, and models excellence in craft and culture.
* 25 days (excluding bank holidays) annual leave, plus a Celebration Day.
* Scottish Widows Pension with matching contributions up to 5%.
* Complimentary Virgin Active membership for you and a buddy.
* Private Dental and Healthcare Insurance.
* Life Assurance 4x your salary.
* Discounts across Virgin Active – including guest passes and 50% off PT sessions.
* Access to Virgin Family discounts across Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
* 20% off food and drink at KAUAI club branches.
* Salary Finance support for loans and savings plans.
* BUPA employer assistance programme – 4 free counselling sessions.
* Partnering with Dexters for complimentary corporate letting services.
* Access to ePoints for online retailer discounts.
* VA Academy course discounts.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Product Management
Industries
Wellness and Fitness Services
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