We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
The Senior Technical Network Engineer is responsible for the design, implementation, and maintenance of network infrastructure. This includes routers, switches, firewalls, wireless access points, and other related hardware. The Senior Engineer will also troubleshoot network issues and provide technical support to internal staff.
The role is home-based with travel (field) required
What you'll do
* Customer Design:
o Maintain an expert understanding of our technical product functionalities and communicate effectively with customers, tailoring messages for technical and non-technical stakeholders.
o Support presales activities by collaborating with the Presales team to provide technical expertise on-site and remotely.
o Conduct testing and validation of new equipment, technologies, and services to ensure interoperability before deployment.
o Lead technical design and implementation of connectivity and TV infrastructure, including site surveys, configuration, documentation, and troubleshooting.
* In-Life Operations:
o Provide third-line support for complex network issues and manage customer relationships.
o Oversee operational delivery of projects, ensuring quality and efficiency.
o Manage and maintain edge network infrastructure for optimal performance.
o Develop and maintain technical documentation and procedures.
o Manage configuration changes and maintain vendor relationships.
What you'll bring:
* Strong stakeholder management and collaboration skills.
* Experience configuring and deploying Juniper Mist, Ruckus, Cisco, or Cradlepoint WAN/LAN/WLAN products.
* Experience with wireless controllers, switches, access points, and routers.
* Knowledge of network design, including SD-WAN.
* Excellent troubleshooting skills.
* Professional certifications such as CWNP, CCNP, JNCIS, or equivalent.
* Expertise in 802.11 wireless technologies and wireless network design using tools like Ekahau.
* Experience with APIs and scripting (Python, Bash) is advantageous.
* Knowledge of SMATV, IPTV, and Fibre distribution systems is advantageous.
* Full UK Driving Licence required.
Team overview
Join Sky Business Technology, a leader in Connectivity & TV solutions, designing and delivering services across WAN, LAN, WLAN, IPTV, and Fibre systems. We seek a skilled Senior Technical Engineer to join our dynamic team.
The rewards
* Sky Q for the TV you love in one place
* Sky Glass at an exclusive rate
* A generous pension package
* Private healthcare
* Discounted mobile and broadband
* Sky VIP rewards and experiences
Inclusion & how you'll work
We value diversity and inclusion, investing in society, fighting racial injustice, and setting representation targets. We embrace hybrid working, splitting time between office and home.
Your office space
Home-based with travel (field) required
We'd love to hear from you
Sky is a place for inventive, forward-thinking minds in Tech, Product, and Data. We support differences, community, and sustainability. If you believe in better, we'll support you. Successful applicants will undergo a criminal record check, and offers may be withdrawn based on convictions.
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