Our Brand& business has almost 20 years' experience in creating merchandise collections for clients from all sectors. We offer an end-to-end service from design, production and quality control, through to supporting sales and marketing activity and distributing collections worldwide. Through distinctive design and uncompromising production quality, we express the brand's essence and personality across the range, with roots in motorsport as a subsidiary of Prodrive.
As an Ecommerce Coordinator, you will support the day-to-day operations of our online platforms, ensuring accurate product listings, smooth navigation, and a positive customer experience. This role is ideal for individuals looking to build a career in ecommerce while taking ownership of customer service and order management. You will play a pivotal role in shaping the digital presence of our brands, driving growth through strategic initiatives, and ensuring our platforms deliver an exceptional user experience. Your leadership in customer service and order management will directly influence revenue growth and customer satisfaction.
Key Responsibilities:
1. Lead customer service for ecommerce: Take ownership of responding to customer inquiries and concerns related to online orders, returns, and product information. Provide timely, accurate, and professional support across multiple channels. You will be the first point of contact and play a key r...