A bit about us At Waterstons, we don’t just build technology—we create meaningful business transformations. With a global presence spanning the UK and Australia, we partner with businesses to unlock their full potential through innovative solutions. Our clients tell us our people are our greatest strength, and who are we to disagree? That’s why we invest in our team with unlimited holidays, flexible working, and private healthcare —because we believe the best work happens when people feel valued. Did we also mention that we’ve been awarded Gold Investors in People for a fourth consecutive time? What You’ll Be Doing In this role, you'll work closely with clients to understand their challenges and design tailored technical solutions. You’ll lead large projects, contribute to proposals and documentation, and support both in-person and virtual client engagements. With broad technical knowledge and deep expertise in key areas, you’ll also handle occasional escalations from our Managed Services team. As part of a growing, hands-on team, you’ll work across the tech spectrum. Often delivering projects end-to-end, not just designing solutions but seeing them through to implementation across clients of all sizes and sectors. Your Day-to-Day Experience across a broad range of Microsoft and/or other technologies Deep expertise in one or more of the following areas: Infrastructure: Servers, Storage, VMware, Backup, DR, Veeam, Windows Modern Workplace: O365/M365, Intune, Autopilot, SCCM, Entra AD/identity Security: Email filtering, web filtering, MFA, AV, ATA/ATP Connectivity: Cisco, Meraki, Fortinet, IPv4/IPv6, DNS, DHCP, IP addressing, VLAN, BGP, VRF, ACL What we're looking for If some (or most) of the following sound like you, we'd love to hear from you: At least 3 years of experience in a Microsoft technology environment, ideally within a consulting or MSP setting Broad technical expertise across Microsoft technologies Strong communication skills, both written and verbal, with a focus on excellent customer service Proven ability to influence stakeholders, set expectations, and independently manage projects Active certifications that support your technical experience What would be great to have Experience in acquisitions or divestments, i.e. taking the architect/lead role in an acquisition or divestment for a client. How We Take Care of You As well as offering a competitive salary, we have an attractive benefits package including: A healthy work life balance with flexible and agile working being the norm Unlimited holiday allowance EV car scheme (salary sacrifice) Rest days Room to grow with supported development opportunities and sponsored training Enhanced family policies If you ever need it, company sick pay and life assurance Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work We require a security check to be carried out on all colleagues due to the nature of some of our clients’ industries. Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for. Privacy Statement Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.