Job Overview
We’re looking for a Service Assistant to work at Screwfix’s Trade Counter.
Responsibilities
You’ll be the go-to person for our Trade customers, predominately plumbers and electricians, helping them find the products they need for their jobs.
Tasks include customer service at the till, picking orders, doing deliveries, stocking shelves, and managing the Trade Counter.
Training & Development
* First Steps to Management – a 16‑week programme for Service Assistants aspiring to become Trade Counter Supervisors.
* Power Up to Trade+ – a 12‑15‑month apprenticeship that blends practical and online learning to develop Trade+ Sales Supervisors.
* Trade Up to Branch Manager – a 15‑month programme for learning store operations and achieving a Level 4 Retail Manager Apprenticeship.
* Learning for Life – life‑skill courses such as Maths and English coaching, available to all colleagues and their families.
Benefits
* Cycle to Work scheme – savings of 25‑39% on bikes and accessories.
* High‑Street Shopping Discounts – additional savings at Screwfix and B&Q.
* Share Plans – opportunity to become a Kingfisher shareholder.
* 20% off a Nuffield Gym membership and a free 7‑day pass.
* Simply Health – flexible dental and acupuncture care packages.
* Long Service Awards – extra pay and bonus holiday days.
* Pension – up to 14% monthly match on your contribution.
* Life Cover – up to 4× your annual salary through a Death in Service payment, if you opt into the pension scheme.
* Retail Trust – free wellbeing resources, including a confidential counselling service.
* Mind Training – support and tools to look after mental health.
* Screwfix Community – access to colleagues and essential resources.
* Self‑Development – learning tools such as LinkedIn Learning.
* Enhanced Family Leave – competitive pay terms, exceeding statutory requirements.
* Comprehensive Training programmes – continuous learning for career growth.
Contact
Screwfix, Units 1 & 2 MX Park, Monks Cross Drive, Huntington, York, YO32 9GU
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