Service Advisor - Motor Trade
Gloucester
Hours: Monday - Friday 7am - 4pm, Saturday morning on rota 8-1pm
Salary: £30,000 to £32,000
Ref: 29127
We have a new job vacancy available for a Service Advisor in Gloucester. My client is one of the UK's leading main dealer groups in the area representing some fantastic brands. This is a great opportunity for a Service Advisor looking for a long-term career filed with progression opportunities. If you're a Service Advisor currently on the lookout, then apply now!
Service Advisor Benefits
An extra day off for your Birthday
Business close 24 December and 27 December in 2025, so you can enjoy your time off over the festive period
23 days of annual leave per year PLUS Bank Holidays
Four times death in service benefit.
Working for Motor Trader’s ‘Employer of the Year’.
Working for an official Great Place to Work™️ and UK Best Workplace.
Working for a Best UK Workplace for Wellbeing and Development.
Awarded Armed Forces Covenant Silver Award (RLS)
Working with our award-winning team – we are Motor Trader’s CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process.
Auto-enrolment pension.
Self-development journal
Group Ranked 101 in SW Business Insider’s Top 500 Companies
Enhanced Maternity and Paternity pay policies.
Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
Mental Health First Aiders.
Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Ryor Wembley box as a celebration of your hard work and dedication.
Annual appraisals programme and progression opportunities.
Manufacturer training and access to our in-house training.
Long service recognition and annual leave increase after 5 years’ service.
Branded uniform
Charities of the Year programme, Army Sport sponsors and community engagement initiative
Service Advisor Duties
• Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
• Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
• Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
• Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
• Upsell additional products and services to both new and returning customers, contributing to departmental growth.
Key Requirements
• Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage, or transferable skills with customer facing skills
• Professional appearance and excellent interpersonal skills.
• Full UK driving licence.
• Willingness to work weekends.
Company Benefits
• Access to training programs
• Company pension scheme
• Employee discount
Any applications will be 100% confidential.
MDLOJ
Consultant -Billy Olivier
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers.
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments