Role Details Location: Bury St Edmunds Contract Type: Permanent Apply: Apply Online Job Description At Xperience we deliver business efficiencies through Digital Transformation. We put our clients at the heart of everything we do, helping them create better, faster processes, build stronger customer relationships, strengthen data security, accelerate profitability and position them for growth. That’s why we’ve got over 1,100 clients who are more efficient, more productive and more profitable just because they work with us. And, it’s why 95% of our clients say they would recommend us. But really, it’s our people that make the difference at Xperience. They have the expertise and ambition to collaborate with our clients to guide them towards the optimum solution. Together as a team and through partnerships with world leaders in technology, we provide smart solutions that provide real digital transformation in businesses, including Cloud, ERP, CRM, Managed IT and Cybersecurity. The Role We are undergoing an exciting time in our evolution and now seek to add a highly motivated, enthusiastic Cyber Security Analyst to our Cybersecurity division. This role will draw upon your knowledge of Microsoft and Linux systems, as well as Networking and Cybersecurity technologies. You will initially support senior colleagues to carry out a variety of services including Vulnerability Assessments, investigation of security incidents, penetration tests and cyber-attack monitoring, eventually working towards completing these independently. As a Cyber Security Analyst, you will be responsible for interacting with a range of clients, using excellent communication skills along with your proven technical ability to provide a first-class customer experience. You will also be required to create high-quality reports from your findings, discussing solutions with a variety of stakeholders. As a wider Cybersecurity team, we benefit from partner status with market leading vendors including Sophos, Tenable and Microsoft, enabling us to successfully protect our customers from security threats. As a successful and growing area of our business, this role will help meet current demand from our customer base. It presents an excellent opportunity for a driven individual wanting to start their cyber security career and to work with experienced cyber security professionals, adding-value quickly within a dynamic and growing organisation. Job Responsibilities Key Responsibilities Keep up to date with the latest security and technology developments Research/evaluate emerging cybersecurity threats and ways to manage them Generate reports for both technical and non-technical staff and stakeholders Monitor for attacks, intrusions and unusual, unauthorised or illegal activity Investigate security alerts and provide incident response Carry out Vulnerability Assessments and communicate directly with clients Assist senior team members in carry out penetration tests Work to company agreed procedures including client SLA’s Liaise with customers in relation to cybersecurity issues and provide future recommendations Build effective working relationships and become a trusted advisor for clients Ensure that all services are carried out efficiently and correctly, meeting internal business and client expectations Your Benefits Benefits Package (*subject to specific contract terms) : Private Medical Insurance on completion of probationary period for you, with option to add spouse and children and reduced cost Salary Sacrifice Pension Scheme, 5% ER, 3% EE contributions Death in Service Benefit x 3 time base salary from commencement of employment Generous 30 Day Annual Holiday Entitlement (Jan-Dec) 8 Public Holidays Additional Guaranteed Birthday Leave- 1 Day Volunteering Day per year to support an Xperience chosen charity, or a charity of your choice Enhanced Sick Pay on completion of probationary period Bereavement Leave Policy Enhanced Parental Leave Policy Wellbeing Benefits (Mental Health Support, Flu Vaccinations etc) Long Service Awards commencing from 1 years’ service Monthly/ Annual Recognition Awards 36.25 hours working week Hybrid Working Salary Sacrifice Cycle to Work Scheme Salary Sacrifice EV Scheme coming soon* Employee Referral Bonus of £1500 per hire Discounted IT Purchase Scheme Company Funded Social Events Easily accessible and free car parking Xperience is an equal opportunities employer. Experience Required Person Specification Essential Working Knowledge of the following: Microsoft and Linux Operating Systems Networking and Workplace technologies Cybersecurity solutions and related technologies Excellent communication skills (both written and verbal) Attention to detail Previous experience in a customer-service or customer-facing role Demonstrable organisation skills, with a logical approach to problem solving Proven ability to prioritise work to meet deadlines, and cope with fluctuations in workloads Knowledge of industry best practice, incident management disciplines and networking principles Valid Right to Work in the UK (We do not currently hold a visa sponsorship licence) Willingness to undergo a pre-employment DBS check and a Counter Terrorist Check if successful, due to the nature of our client Desirable Previous experience within a Cybersecurity/IT MSP role Knowledge of programming/scripting languages (C, C#, Python, Go, NIM etc) Experience in Cyber Security CTF’s (Hack The Box, TryHackMe etc) Apply Now Apply Online