Job Description
European Export Operator Hours: 09:00 - 17:30 (1-hour lunch) Holiday: 25 days + 8 bank holidays Location: WithamThe Role
An established freight forwarding operation is looking for a European Export Operator to manage groupage exports, primarily to Belgium and the Netherlands. You'll take ownership of shipments from planning through to delivery, working closely with customers, European partners, and internal teams.
Key Responsibilities
Plan and manage European groupage exports, including trailer build and consolidation
Maximise trailer payloads using weights and cube calculations
Coordinate with customers, hauliers, and European agents
Monitor shipments and proactively resolve delays or issues
Prepare manifests, loading lists, and export documentation
Provide pricing and quotations with strong commercial awareness
Handle customer queries and complaints to a high service standard
Support wider operations and contribute to process improvements
Skills & Experience
Experience in European road freight forwarding - essential
Strong groupage planning knowledge
Confident working in a deadline-driven environment
Good geographical knowledge and organisational skills
Customer-focused with commercial awareness
Customs knowledge and European language beneficial but not essential
What's On Offer
Competitive salary
25 days holiday + 8 bank holidays
Pension, discount platform, cycle-to-work & car schemes
Full training, ongoing development, and wellbeing support
Recognition and reward initiatives
#european export operator #road freight #groupage
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