Job Title: Home Manager
Location: Crostwick (between Norwich and Wroxham)
Reports to: Operations Manager
About the Role:
An exciting opportunity has arisen for an experienced and driven Home Manager to lead a well-established care home in the charming village of Crostwick. The home provides high-quality residential, dementia, and respite care in a warm, supportive environment and is currently rated Good by the CQC. This role offers the chance to shape the continued success of a service known for compassionate care, professionalism, and strong community values.
Key Responsibilities:
Provide strong leadership to the staff team, promoting a culture of kindness, compassion, and empathy.
Oversee the full operational performance of the home.
Ensure compliance with CQC regulations and maintain excellent care standards.
Recruit, train, motivate, and retain a skilled and committed care team.
Manage the homes budget and ensure financial targets are met.
Develop and implement marketing strategies to maintain full occupancy.
Build and maintain positive relationships with residents, families, and stakeholders.
Ensure all records and administrative tasks are completed accurately and on time.
Monitor and evaluate the homes performance, implementing improvements where required.
Manage risks effectively to ensure a safe environment for residents and staff.
Skills & Attributes:
Minimum 3 years experience as a Registered Manager of a 30+ bed care home with a Good rating.
Strong ability to engage with residents and deliver person-centred care .
Experience involving residents and families in care planning and evaluation.
Excellent knowledge of CQC standards, safeguarding, and regulatory compliance .
Proven ability to maintain positive relationships with regulators, social services, and families.
Strong communication and leadership skills.
Commercial awareness with the ability to maintain high occupancy levels .
Commitment to community engagement and building the homes local reputation.
Proactive, driven attitude with a leadership style that leads by example.
High attention to detail and pride in maintaining excellent standards.
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