Overview
The Acute Care Support Worker will work as part of the Acute Pathway Team under the direction of the Service Manager. They will facilitate the smooth running of the Section 136 Suite along with supporting the Access Team and ward areas in line with the Trust standards and policies. The post holder will liaise and communicate effectively with relatives, community colleagues, other allied health professionals, external agencies, and medical/nursing staff. The post holder will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients, external agency staff and relatives at all times.
Responsibilities
* Liaise with the Police, Approved Mental Health Practitioners to organise Section 136 assessments.
* To support the patient in the Section 136 suite whilst the Mental Health Act Assessment takes place.
* To liaise with Police and senior staff regarding Section 136 advice.
* Provide written documentation in the patient records, which details progression to discharge.
* Answer the phone and deal with requests for information, referrals into the Access Team and support to people in distress, whilst maintaining a professional manner and ensuring confidentiality.
* Communicate effectively with relatives/carers.
* Relay timely messages to other members of staff and escalate any risk issues.
* Build effective relationships with other Allied Health Professionals to ensure seamless transitions of care.
* To undertake work that will help facilitate discharge of patients from the ward.
* To identify beds for patients requiring admission.
* To assist the relevant professional during assessment, treatment and intervention where required.
About Us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employs around 4000 colleagues who are valued and respected. We have a wide portfolio including mental health, physical health, learning disability and drug and alcohol services. We are committed to enhancing the quality of our service and to attracting and selecting colleagues who share our passion for providing first class care while remaining committed to our vision and values. Our strategy can be viewed at the link below.
Strategy: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
Benefits and Working with Us
To find out more about working for RDaSH and the benefits we offer, visit: https://workwithrdash.co.uk/
We are committed to inclusive cultures and value people in our organisation. View our Allyship video at: https://youtu.be/WMJSkLoTk4Q
Terms, Conditions and Further Details
The main terms and conditions of service can be found here: https://www.nhsemployers.org/publications/tchandbook
Please view the attached job description and person specification to view the full details about the role.
We reserve the right to close the vacancy early if there are a high amount of applications.
This advert closes on Wednesday 18 Mar 2026
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