Job Introduction
Multi-Service Manager – (Non-Registered)
We are Eden Futures. We are recruiting for a Multi-Service Manager. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness. As a Multi-Service Manager you will have responsibility for the day-to-day delivery of a high quality service, ensuring statutory, contractual and organisational requirements and standards are met. The Multi-Service Manager will not solely be responsible they will support the area manager to achieve across the services .The Multi-Service Manager will also provide the Service with the professional and technical standards required to meet the expectations of the Commissioners whilst effectively managing and leading the Service. The Multi-Service Manager will be required to have an Enhanced DBS check prior to commencing employment.
Benefits for the Multi-Service Manager include:
1. Basic salary of £33,
2. Take your Birthday off plus 25 days holiday
3. Free DBS Check
4. Health Cash Back and Pension scheme
5. Eligibility for a £ bonus through our refer a friend scheme
6. Enhanced pay for Maternity or Paternity leave.
7. Blue Light Discount Scheme
8. Eligibility for COSTCO membership
As per our privacy notice, all pre-employment (compliance) checks post-offer for the multi-service manager are carried out by our third-party provider, Adecco.
Main Responsibilities
9. Managing Service Delivery & Quality: To ensure the day to day service provision fully complies with the Eden philosophy, values, policies and procedures whilst also fully complying with local and national legislation, regulations and research.
10. Service Development: Continually seek out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture.
11. People Management & Leadership: Provide clear and structured day to day management and support to the local team in order to ensure the highest quality of service is delivered.
12. Collaborative Working: Lead the team in promoting an environment of collaborative working with other departments and agencies, both across the Company and within the wider Multi-Disciplinary Team.
13. Professional Development: Aspire to continually develop as a professional, ensuring skills are updated, keeping abreast of new ideas and sector changes and lead the Company within your area of expertise.
The Ideal Candidate
14. Ideally you will have previous experience in a Supported Living or Residential service
15. Familiar with CQC standards
16. Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
17. Ability to work effectively in a fast paced, demanding role
18. A strong leader who can lead by example
Main Responsibility
19. Managing Service Delivery & Quality: To ensure the day to day service provision fully complies with the Eden philosophy, values, policies and procedures whilst also fully complying with local and national legislation, regulations and research.
20. Service Development: Continually seek out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture.
21. People Management & Leadership: Provide clear and structured day to day management and support to the local team in order to ensure the highest quality of service is delivered.
22. Collaborative Working: Lead the team in promoting an environment of collaborative working with other departments and agencies, both across the Company and within the wider Multi-Disciplinary Team.
23. Professional Development: Aspire to continually develop as a professional, ensuring skills are updated, keeping abreast of new ideas and sector changes and lead the Company within your area of expertise.
The Ideal Candidate
24. Ideally you will have previous experience in a Supported Living or Residential service
25. The successful individual will be required to be registered with the CQC
26. Familiar with CQC standards
27. Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
28. Ability to work effectively in a fast paced, demanding role
29. A strong leader who can lead by example
About the Company
Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.
Our overall aim as an organisation is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice.
We are proud to have the Advanced (Gold) Investors in People (IIP) standard, which put us in the top 2% of organisations internationally that are part of IIP!