HR Assistant - Salary £26,000
We have a great opportunity for a self-motivated and enthusiastic HR Assistant based at our Support Office in Bromley, Kent. Excelcare are a privately owned care provider with 31 care and nursing homes, a homecare division and a number of other smaller, expanding businesses.
As the HR Assistant, you will report directly to the Head of HR Business Partnering and work within a well-established and dedicated team across HR, Recruitment, and Compliance. The role requires excellent customer service skills, a proactive and professional approach, and the ability to work effectively in a fast-paced environment. Strong administrative capabilities and a high level of IT proficiency are essential, as the position involves the use of a wide range of systems and platforms.
What you can expect:
* Salary: £26,000
* Based at our Support Office in Bromley, Kent
* Working hours: 9:00am - 5:30pm, Monday - Friday
About the role of HR Assistant:
* Be the point of contact for HR queries via telephone and the HR ticketing inbox from internal and external stakeholders, managing allocated queries efficiently and escalating complex matters where appropriate
* Add new starters to the HR system, process leavers, contractual changes, payroll documentation and reference requests all whilst maintaining accurate HR records
* Ensure file compliance prior to processing and raise queries with recruiters/hiring managers if further information is required
* Support the completion of the monthly Right to Work report and associated compliance checks, escalating complex matters where required
* Preparing weekly/monthly reports as required
* Assisting with monthly employee celebrations - birthdays, employment milestones, employee of the month
* Attending meetings and taking notes and minutes where required
* To provide reception support as part of a rota
* Support the recruitment team with posting vacancies via the ATS onto agreed job platforms
* Manage applications and shortlisted candidates through the Applicant Tracking System
* Coordinate interview scheduling and liaised with Hiring Managers on availability
* Issued onboarding documentation and recruitment paperwork
* Ensured end-to-end compliance of candidate records, including right to work, ID checks, DBS applications, and references
* Managed filing, correspondence, typing and general administrative duties
* Provided additional support as directed by the Head of HR Business Partnering
About you:
* Educated to GCE / 'O' level / GCSE or equivalent
* Strong communication skills and confident telephone manor
* Excellent administration skills and proficient in Microsoft Office, including Word, Excel and Outlook
* Highly organised with excellent attention to detail and the ability to prioritise workloads and meet deadlines accurately
* Eager to learn, offering solutions proactively as both a confident team player and independent contributor
* Experienced in taking meeting minutes and supporting recruitment administration, including pre-employment checks such as Right to Work, DBS, and references
What we offer in return for your hard work:
* 25 Days holiday plus bank holidays
* Refer a Friend Scheme rewarding £500 for every person you refer*
* DBS certificate paid by Excelcare*
* Comprehensive induction programme
* Funded qualifications via the apprenticeship programme (where required)
* Contributory pension
* Annual pay rise*
* Discretionary annual bonus*
* This is a busy role with a great opportunity to learn more and develop knowledge and skillset.
*T's and C's apply
If you are interested to find out more, please apply online today - we look forward to hearing from you.