Job Overview
Make a Real Impact at Frimley Health Charity
Frimley Health Charity supports patients, families and staff across Frimley Health NHS Foundation Trust by funding projects that enhance care, improve wellbeing and transform hospital experiences.
We are seeking a proactive, organised and detail-focused Charity Manager to play a pivotal role in driving our mission forward.
This is an exciting opportunity for an experienced charity professional to lead the day-to-day operational delivery of our fundraising and supporter engagement activity. You will bring campaigns and appeals to life, ensure outstanding donor stewardship, and maintain efficient, compliant processes that underpin everything we do.
Acting as a key point of contact for supporters, you will nurture corporate, community, lottery and major donor relationships, support events and legacy activity, develop our marketing channels, and oversee accurate income processing and high-quality record keeping. You will champion best practice across fundraising, governance and compliance standards, ensuring every supporter receives an excellent experience.
If you are passionate about meaningful work, committed to operational excellence and eager to help grow a charity that makes a tangible difference in local hospitals, we would love to hear from you.
Main duties of the job
This role offers the opportunity to help shape and deliver our new charity strategy. By leading operational delivery and supporter care, you will enable the Director to focus on strategic growth—directly contributing to maximising our impact for patients and staff across the Trust.
You Will Take Ownership Of End-to-end Supporter Operations, Including
Ensuring high standards of CRM data quality
Creating segmented data files and producing accurate reports
Managing supporter journeys and timely acknowledgement processes
Maintaining compliance with GDPR and Fundraising Regulator requirements
Monitoring operational KPIs and ensuring audit readiness
Overseeing Gift Aid claims and donation processing
Working for our organisation
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Detailed Job Description And Main Responsibilities
For a comprehensive list of duties and responsibilities, please refer to the full job description attached.
Person specification
Qualifications
Essential criteria
Educated to post graduate diploma level OR Equivalent experience
Evidence of Continued Professional Development
Desirable criteria
Business qualification
Project Management
Lean qualification (six sigma etc.)
Media training and/or experience of working with the media.
Experience
Essential criteria
Significant experience of working in a high performing team within a charity or other business.
Proven track record in sales/ fundraising or working in a successful company/division.
Experience in process improvement, project/ change management and independent stakeholder engagement.
Experience and proven record in delivering work to achieve targets/ambitions.
Proven of delivering improvement projects/ programmes.
Experience in marketing and engagement or working with such teams.
Desirable criteria
Commercial experience in growing an organisation/ income stream in business/ division/ charity.
Knowledge of various income generating techniques.
Skills & Knowledge
Essential criteria
Knowledge of management practices and processes.
Understanding of confidentiality, safeguarding, and GDPR
Report writing and data analytics
Influencing and networking skills across a wide range of stakeholders
Desirable criteria
Charity sector OR managing a small successful business or division.
Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates' investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
Apply online now