About the Company
With increasing operational throughput across multiple distribution sites, this role plays a critical part in enabling business growth and maintaining a leading market position. The focus is on optimising outbound flow, leveraging service innovations, and supporting the evolving needs of clients and customers.
About the Role
Operating within a 24/5 environment, this position acts as the business lead for site operations during night shifts. You will be responsible for delivering operational excellence, leading teams, and ensuring seamless distribution centre performance.
Responsibilities
* Provide leadership across all operational areas of the distribution centre, ensuring efficient outbound order fulfilment and dispatch.
* Take full site accountability during night operations, overseeing workflow, performance, and team coordination.
* Manage end-to-end distribution processes, including trailer loading, dispatch operations, and volume flow.
* Ensure compliance with health & safety, fire protocols, and security standards.
* Establish and maintain robust processes, procedures, and systems to support continuous operational flow.
* Collaborate closely with IT and warehouse systems teams to maintain system integrity and manage operational continuity during outages.
* Oversee system-driven activities such as order release, billing processes, and stock integrity.
* Plan, forecast, and analyse operational performance, identifying trends and driving continuous improvement initiatives.
* Lead training and development across operational teams, ensuring best practices and up-to-date skillsets.
* Work collaboratively with cross-functional managers to meet operational and business objectives.
* Build strong relationships with internal stakeholders and external partners.
* Drive engagement, performance management, and talent development within teams.
* Contribute to strategic direction, influencing improvements in service, efficiency, and cost optimisation.
* Support multi-site operations with a flexible approach to workload and operational demands.
Qualifications
* Proven experience in multi-site operations management within a fast-paced distribution or logistics environment.
* Strong leadership experience managing large, multi-functional teams.
* Demonstrated success in driving process improvements through data analysis and strategic thinking.
* Advanced knowledge of warehouse management systems (WMS) and operational processes.
* Experience working with automated warehouse systems and technologies (e.g. voice picking).
* Strong stakeholder management and communication skills, including client-facing experience.
* Decisive decision-making ability with strong operational judgement.
* High level of analytical, problem-solving, and organisational skills.
Required Skills
* Strong leadership and people development skills, with the ability to coach and empower teams.
* Excellent communication skills across all levels of the organisation.
* Ability to manage multiple priorities in a fast-paced, dynamic environment.
* Commercial awareness with the ability to identify improvement opportunities.
* Resilience, adaptability, and a proactive approach to problem-solving.
* Collaborative mindset with strong influencing skills.
Pay range and compensation package
Information not provided.
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
#J-18808-Ljbffr