Full-time Description Commercial Business Development Representative (BDR) Location: Sydney, Australia| Position Type: Full-time About Birdeye Birdeye is the 1 Agentic Marketing Platform for multi-location brands looking to drive business outcomes at scale with supervised and autonomous AI agents. Over 150,000 businesses use Birdeye’s AI-powered platform to be found, chosen, and connected with customers. We are looking for a high-energy, driven Commercial Business Development Representative to join our Sydney team and help fuel our expansion across the Australian market. The Role As a Commercial BDR, you will be the engine of our sales pipeline. You will be responsible for identifying, reaching out to, and qualifying high-potential commercial accounts. This is a role that requires a mix of strategic research, persistent outreach, and the ability to have high-level consultative conversations with business leaders. Core Responsibilities Outbound Prospecting: Execute outreach via phone, email, and LinkedIn to generate qualified leads with multi-location businesses within the commercial segment. Strategic Research: Identify key accounts and conduct personalised brand audits - including evaluating their local SEO visibility & data accuracy, social media, and AI search presence (ChatGPT, Gemini). Relationship Building: Engage key decision-makers (C-level, Marketing Directors, Ops Leaders) using a consultative approach to understand their business challenges. Strategic Multi-threading: Master the art of the "wide-net" approach. You will engage multiple stakeholders across different departments from Marketing to Operations to IT to build internal consensus and insulate deals from single-point-of-contact failure. Pipeline Management: Coordinate with Account Executives (AEs) to ensure a seamless transition of qualified opportunities and provide deep context for demos. CRM Excellence: Maintain meticulous records of all interactions in Salesforce, ensuring data integrity and accurate forecasting. Product Mastery: Stay ahead of industry trends and deeply understand the Birdeye product suite to effectively position our AI-driven solutions. Requirements What You’ll Need to Succeed Experience: Minimum 2 years of experience as a BDR/SDR in the SaaS industry, with a proven track record of hitting or exceeding monthly targets. Communication: Exceptional verbal and written communication skills. You must be comfortable "picking up the phone" and leading natural, value-driven conversations. Sales Tech Stack: Proficiency in Salesforce, SalesLoft, and LinkedIn Sales Navigator. Consultative Mindset: The ability to move beyond a script to uncover pain points and position Birdeye as a solution, not just a tool. Resilience & Drive: A self-motivated "hunter" mentality. You thrive in a goal-oriented environment and view challenges as opportunities to grow. Local Presence: Must be currently based in Sydney, Australia with full working rights. Why Join Birdeye? Best-in-Class Product: Work with the 1 Agentic Marketing Platform for Multi-Location Brands. We don’t just lead the market; we define it. You’ll be selling an advanced suite of AI agents that consistently tops G2 leaderboards and delivers undeniable ROI to over 150,000 businesses. Clear Growth Path: We don’t just hire for today; we hire for your future. This role is a proven pipeline into Account Executive, we prioritize internal promotion and career longevity. High-Octane Culture: Join a supportive, collaborative, and high-energy team. Your wins are recognized, and your voice actually matters. Elite Training: Whether you’re a seasoned pro or a rising star, our comprehensive onboarding and ongoing sales enablement will sharpen your skills and keep you at the top of your game. Uncapped Earning Potential: We offer a competitive base salary plus an uncapped commission structure. If you out-perform, you get out-paid.