THE OPPORTUNITY
We’re looking for an experienced and proactive Health & Safety Manager to join our team and lead the continued development of a positive, engaging, and high-performing safety culture across our warehouse operations.
In this pivotal role, you’ll take ownership of health and safety across our fast-paced warehouse environment while partnering closely with the wider H&S team to ensure compliance and best practice across our office and retail teams.
As our Health & Safety Manager, you’ll drive our safety agenda, championing continuous improvement initiatives, strengthening risk management practices, and ensuring our teams are working in a safe and supportive environment. From developing longer-term safety strategies to carrying out on-site safety compliance checks, delivering engaging training, and leading H&S investigations, you’ll play a pivotal role in building and embedding a culture where safety is central to everything we do.
Working closely with teams such as Operations Management and HR, you’ll use both strategic thinking and a hands-on approach to influence change, improve compliance and support operational excellence.
If you’re passionate about creating safer workplaces, enjoy building relationships across teams, and thrive in a fast-paced environment where you can make a real impact, we’d love to hear from you.
You'll be based at our friendly warehouse in Banbury, Oxfordshire with occasional work from home days.
BEHIND THE BRANDS
We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity.
HOW YOU'LL CONTRIBUTE
Strategic Safety Leadership & Continuous Improvement
* Develop and drive a long-term health and safety strategy aligned with business and operational goals.
* Benchmark safety performance against industry standards and implement best-practice initiatives.
* Lead innovation projects including automation opportunities and enhanced safety monitoring tools.
* Introduce real-time hazard reporting systems and proactive safety initiatives.
* Lead ergonomics and manual handling improvements to reduce workplace injuries and support employee wellbeing.
* Ensure compliance with environmental legislation and support sustainability initiatives.
* Partner with HR to oversee health assessments and analyse health trends to support workplace wellbeing.
Accident & Incident Management
* Lead accident and incident investigations, ensuring robust root cause analysis and RIDDOR compliance.
* Analyse incident trends to identify high-risk areas and implement preventative measures.
* Embed a culture of learning and continuous improvement across all teams.
Risk Management & Compliance
* Partner with Operations Management to develop and maintain risk assessments and Safe Systems of Work (SSOW), particularly across:
o Forklift truck operations
o Yard safety
o Manual handling and heavy goods activities
* Conduct risk assessments and ensure control measures remain effective and aligned to best practice.
* Lead regular inspections, audits and safety spot checks.
* Work closely with HR on occupational health referrals, amended duties and return-to-work programmes.
* Support managers with risk assessments for vulnerable employees and specific workplace requirements.
* Lead the development and review of health and safety policies and procedures.
* Oversee emergency planning and fire safety processes, including emergency drills and effectiveness reviews.
* Manage contractor safety protocols and visitor safety procedures.
* Ensure Permit to Work processes are effectively followed for high-risk activities.
* Support wider business projects with health and safety expertise as required.
Safety Communication & Training
* Create engaging toolbox talks aligned to business priorities and incident trends.
* Deliver regular safety communications and monthly safety updates.
* Design and deliver structured health and safety training programmes, including inductions and refresher training.
* Continuously improve training materials based on operational changes and lessons learned.
Engagement & Safety Culture
* Champion a positive and proactive safety culture across all teams.
* Lead H&S Committee activities, safety tours and engagement initiatives.
* Act as a key point of contact for safety representatives and employee concerns.
* Support wider wellbeing and employee engagement initiatives alongside HR.
Data-Driven Reporting
* Produce monthly HSE performance reports with meaningful insights and recommendations.
* Deliver quarterly updates to Directors highlighting trends and improvement opportunities.
* Partner with operational leaders to embed best-in-class safety practices across the business.
* Work closely with the Head of Operations to align safety initiatives with wider business objectives.
* Support additional projects and responsibilities as required.
THE TALENT YOU'LL BRING
* NEBOSH Level 6 Diploma in Occupational Health & Safety Management (or equivalent qualification).
* Internal auditing experience.
* Strong working knowledge of UK health and safety legislation and compliance requirements.
* Proven experience conducting risk assessments and developing Safe Systems of Work within warehouse environments.
* Experience managing occupational health processes and understanding associated legislation including HSAW and Equality Act requirements.
* Experience designing and delivering engaging health and safety training programmes.
* Strong leadership and coaching skills with the ability to influence and engage stakeholders at all levels.
* Excellent communication skills, both written and verbal.
* Proactive and solutions-focused approach.
* Exceptional organisation and attention to detail.
* Strong analytical and reporting skills.
* Intermediate Microsoft Excel and strong IT capability.
Desirable Experience
o Experience supporting environmental and sustainability initiatives.
o Experience leading health and safety culture transformation projects.
o ISO 45001 Lead Auditor qualification.
o ISO 14001 Lead Auditor qualification.
PERFECTLY PACKAGED
* A competitive salary
* 33 days holiday including bank holidays rising to 35 with length of service
* A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal
* Opportunities to make an impact as well as learn and develop further
* An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal
Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts.
We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.