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Field service engineer

Reading (Berkshire)
Permanent
mad
Field service engineer
€40,000 a year
Posted: 15 December
Offer description

This range is provided by mad. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

As a Service Engineer, you will be responsible for commissioning, maintenance, and customer support on the company’s water treatment installations across the UK and internationally.


Responsibilities

* Install, commission, and troubleshoot equipment (UV, ozone, water treatment systems).
* Perform preventive and corrective maintenance at customer sites.
* Provide technical support to customers and internal teams.
* Prepare detailed service reports and complete visit checklists.
* Train customers on the operation and maintenance of equipment.
* Assemble and test equipment at the factory when required.
* Collaborate with production and engineering teams on technical issues.
* Prepare, inspect, and pack goods for shipment when necessary.
* Deliver or collect materials using the company vehicle.
* Advise on stock levels and spare parts needs.
* Provide technical assistance to the sales and after-sales departments.
* Work safely, including during lone working.
* Strong skills in reading electrical diagrams, PLCs, and mechanical systems.
* Good understanding of inverters and control systems.
* Proficient in MS Office and general IT tools.
* Excellent communication skills, both verbal and written.
* Self‑motivated, detail‑oriented, and solution‑focused.
* Professional and confident when facing customers.
* Full UK driving licence and valid passport required.
* Experience with UV, ozone, or industrial water treatment systems.
* Knowledge of steam plant or boiler systems.
* Experience in workload planning and coordination.
* Understanding of technical upselling techniques.


💼 Compensation and Benefits

* Salary: +£40,000 per year
* Unlimited overtime, providing strong earning potential.
* Company van provided (no company car).
* Pension scheme: 4% employee / 5% employer contribution.
* Private health insurance available after 3 months (optional).
* All travel expenses covered when working away from home.
* Comprehensive in‑house training on company products and field operations.
* Join an international group recognized for water treatment expertise and environmental innovation.
* Enjoy a diverse, hands‑on role combining technical work, field operations, and other responsibilities.
* Work in an environment that values autonomy, skill development, and versatility.
* Be part of a supportive and experienced team that fosters learning and growth.


Seniority level

* Associate


Employment type

* Full‑time


Job function & Industries

* Manufacturing
* Human Resources Services
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