Here at UPP, we currently have an exciting opportunity for a Front of House Assistant to join our team.
The Front of House Assistant will be responsible for operating the Reception Desk and a computerized system that monitors helpdesk activities for reactive and planned maintenance work.
This is a permanent, part-time position working 20 hours per week from 3pm to 7pm, Monday to Friday. The salary is £13,148.54 per annum.
Role responsibilities include:
* Providing excellent reception services to residents and office staff, including keeping records of visitors, contractors, and issuing keys as required
* Assisting managers with on-site activities, daily administration, and regular reporting
* Conducting regular walks of the residence and grounds to monitor security and safety issues, reporting any concerns
* Monitoring student conduct, encouraging appropriate behavior, and reporting breaches of the Code of Conduct and license agreement
* Managing out-of-hours access to the residence, ensuring compliance with fire, health & safety procedures, and residence instructions
* Coordinating with UPP staff, university clients, subcontractors, residents, and conference delegates as needed
We care about our residents' experience and invite you to join our friendly, passionate team to make a positive difference in students' lives.
We are looking for candidates with:
* Experience in a similar role and environment
* Excellent communication and organizational skills
* Attention to detail and a team-oriented attitude
* Flexibility to work additional hours during peak times, especially student arrival and departure weekends
Offers of employment are subject to satisfactory vetting, including employment references from the past three years and possibly additional checks such as a basic DBS.
What we offer:
We provide a dynamic and supportive work environment, a competitive salary, and a comprehensive benefits package including 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, store discounts, and access to the UPP Rewards portal offering discounts across various retailers and services. We also offer two paid volunteering days annually to support a charity of your choice.
Our people are central to our success. We welcome everyone who shares our values, regardless of background or identity.
We are proud to hold the Investors in People gold standard, demonstrating our commitment to our staff.
If you have energy, pace, and passion, and this sounds like you, apply today.
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