Systems Support Assistant
Location: Newbury
Up to £34,000
Dynamite recruitment is working with a leading Fire and Security business which is growing rapidly. They have a track record of providing fantastic opportunities to candidates throughout the Country. Due to their expanding team and client base, they are now seeking a Systems Support Assistant to join the team.
The role of a Systems Support Assistant/Key Responsibilities:
Supporting software (client facing portal, assessor application to conduct risk assessments), queries and issues for internal staff and clients.
Daily/weekly/monthly/annual specialist SQL reporting - created and modified using Microsoft SQL programming language database, issued internally and for clients.
Create bespoke reporting (Microsoft SQL - programming language) upon request from staff or clients
Create bespoke (whitelabel) websites for new (or existing) customers using a combination of SQL programming and server management.
Microsoft SQL database upkeep/monitoring - ensure smooth running of mission critical systems for the company, editing and amending the database where required.
Support and escalate IT issues (infrastructure, hardware and software) with IT support company.
Support IT equipment ordering process for all new starters (office and field based).
Support the setup of new and/or existing IT equipment for all staff (office and field based).
Support new staff onboarding - provide robust guidance and setup to ensure familiarisation with IT hardware/software provided, company IT policies and procedures.
Support IT hardware, ensuring it is maintained, replaced where needed and ensuring an updated equipment log is held at all times.
Requirements:
Microsoft SQL server (desirable) for maintaining database, regular and bespoke reporting, data analysis. Proficient in SQL programming language, writing new queries/editing existing SQL queries
Understanding of Windows software package
Microsoft office suite of apps and 365 admin
Specifically Excel - understanding of macros, formulas. Able to write new macros/formulas, edit existing
Experienced in setting up Windows PCs
General knowledge and understanding of IT hardware
If you're looking for a rewarding role in a dynamic and growing company, with the opportunity to make a real impact, we'd love to hear from you. Apply now to join this team of dedicated professionals making a difference in fire and security safety across the UK.
Apply now or contact me (url removed)