Main purpose of role: To provide administrative and sales support to financial advisers and their team to ensure clients receive a 5 star service from start to finish. Providing support to clients after a mortgage application has been submitted by ensuring all documents are compliant and liaising with mortgage lenders. Salary: £26,000- £28,000 Hours: Monday-Friday 8.30am-5.30pm Location: Hampton Hill Key Responsibilities Checking files to ensure all documentsprovided are compliant, under FCA regulations Liaise between lenders, solicitors, advisers and clients Acting as the main point of contact for mortgage progression through to offer Ensuring the products selected remains the best for our client Follow up and chase Mortgage Reviews Organising calls for clients due for a remortgage to retain existing business. Generate 5 star google reviews Requirements: Good working knowledge of Microsoft word, Excel and outlook Well-spoken with excellent knowledge of the English Language Confident telephone manner Excellent time management skills with ability to prioritise and organise own workload Ability to work under extreme pressure to meet deadline Skills: Excellent attention to detail Highly organised Team player, flexible and keen to get involved in a number of different tasks Friendly and Polite with a positive nothing is too much trouble approach Self-motivated and able to work alone Committed to providing excellent customer service INDLP