Job Title: Estate Caretaker Location: Birmingham
Hours: 35 hours per week
Responsible To: Street Scene Neighbourhood Services Coordinator / Housing Manager / Area Neighbourhood Caretaker
About the Role:
We are looking for a reliable and hardworking Estate Caretaker to help maintain clean, safe, and well-presented neighbourhoods across residential housing estates.
The successful candidate will be responsible for delivering high standards of caretaking, cleaning, basic maintenance, and health and safety across communal areas, including high-rise and low-rise residential blocks. This role plays an important part in ensuring residents live in a safe, tidy, and welcoming environment.
You will work closely with residents, contractors, housing teams, and external services to help maintain communal areas and report any repairs, safety concerns, or environmental issues.
Key ResponsibilitiesCleaning & Caretaking Duties
Cleaning internal and external communal areas of residential blocks
Sweeping, mopping, vacuuming, and maintaining communal floors, stairways, lifts, entrances, and bin areas
Litter picking and keeping surrounding outdoor communal areas clean and tidy
Removing bulky waste and reporting fly-tipping or hazards
Carrying out graffiti removal and emergency cleaning when required
Ensuring bin areas are accessible and maintained for waste collection Maintenance & Health & Safety
Conducting daily inspections of communal areas and reporting repairs or hazards
Monitoring lighting, fire safety equipment, secure entry systems, and communal facilities
Carrying out minor maintenance tasks where appropriate and authorised
Ensuring pathways are safe and clear, including snow and ice removal when required
Following all Health & Safety procedures, COSHH regulations, and safe working practices Resident & Community Support
Providing a helpful and professional service to residents and visitors
Assisting residents with general housing-related queries
Reporting safeguarding concerns, anti-social behaviour, and environmental issues
Liaising with contractors, repairs teams, and waste management services
Supporting community cleanliness and recycling initiatives General Duties
Working flexibly across various neighbourhoods and sites as required
Maintaining records and reporting incidents or repairs
Wearing provided uniform and PPE at all times
Attending training and following council procedures and policies
Skills & Experience Required
Essential:
Ability to carry out indoor and outdoor cleaning and caretaking duties
Understanding of health and safety procedures
Ability to work independently and as part of a team
Good communication and customer service skills
Ability to follow work schedules and instructions
Awareness of issues affecting residential neighbourhoods
Reliable, proactive, and physically capable of carrying out manual duties Desirable:
Previous experience in caretaking, cleaning, housing, facilities, or estate maintenance
Experience working with residents or within a customer-facing role
Basic maintenance or repair knowledge This is an excellent opportunity for someone who enjoys practical work, takes pride in maintaining clean environments, and is passionate about supporting local communities and residents