Job Details
Job Location: Charleston - North Charleston, SC
Salary Range: $70000.00 - $80000.00 Salary/year
Description
Job Summary
The Operations Manager will ensure the successful operations of a Branches entire portfolio of work including Safety, Budget Control, Delivery of Quality Product, Crew Training and Equipment Allocation and Assignment.
Core Values
1. Culture of Safety – Safety is always job #1
2. A Growing Tradition Plants, Personally, Financially and Professionally
3. Employee Owned – Personal Pride in Success with an Owners Mentality
4. Exceptional Customer Experience – Delighting our Clients with our Products and Services
5. Good Neighbors – Community Pride – Sharing our Success
6. Respectability – Treating Others as we want to be treated
Supervisory Responsibilities
* Manage Morning Dispatch of crews
* Budget Management/Scheduling- Work with Branch Manager to maximize crew routes and hours management
* Employee Development - coaching, reviewing, training, rewarding
* Enforce Company Standards. i.e., Uniforms, Fleet, Equipment, Facility
* Continuously reviewing branch operations regarding employee performance to determine any issues, recruiting needs, retention matters, training opportunities, etc.
Duties/Responsibilities
* Safety - Ensure that all safety policies of company are enforced. Deliver the message that safety is #1, constantly train, reward good behavior
* Manage Morning Dispatch of crews
* Anticipate and Evaluate Equipment Needs - Manage crew equipment inventory and repair issues
* Onboarding and Training crew persons on proper landscaping practices
* Quality – Work with crews to ensure that The Greenery level of quality is maintained
* Job Start Process- Work with sales and Client Relationship Manager’s to carry out proper new job set up
* Continually reviewing branch performance to increase sales, improve quality assurance measures, and create systems
* Complete internal auditing of files, current systems, financials, and all other matters pertaining to the branch to ensure the branches are operating in the most efficient and safest way possible
* Modify routes based on new work and cancellations. Build production plans on each property to ensure maximum efficiency
* ASPIRE
* Labor Hours - Monitor hours on Work Tickets daily and get with Program Managers to address as needed
* Focus needs to be on consistent trends and balanced with quality of work being performed Initiate Aspire estimate change orders to adjust hour allowances as needed
* Purchase Receipts – review several times a week to receive as needed
* Scheduling – Weekly review of all “open” work tickets and act as needed
* Daily time review and accuracy
* Purchase Receipts
* Work Ticket Scheduling
* Margins review
* Performs other duties as assigned
Qualifications
Required Skills/Abilities
* An effective leader and communicator, with prior management/leadership experience
* Must have a valid driver’s license, be at least 18 years old, and be authorized to work in the United States
Education and Experience
* High school graduate or equivalent desired
* Excellent interpersonal and communication skills a must
Physical Requirements
* Frequently required to drive for short to long distances within assigned territory
* Constantly required to talk, hear, see, sit, stand, and walk
* Must be able to see at close vision, distant vision, peripherally, have depth perception and can adjust focus
* Frequent use of hands to manipulate, handle or feel objects, tools, or controls
* Frequently required to reach, bend, twist, stoop, crouch, climb and balance
* Occasionally required to lift and/or move up to 25 pounds
* Occasionally works with mechanical objects and outside in all weather conditions
* Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals
* Occasionally exposed to loud noise levels
Benefits Offered
* Paid Time Off
* Holiday Pay
* 401K
* Medical
* Dental
* Vision
* Supplemental Insurance (long & short term disability, critical illness, hospital indemnity, life insurance, accident)
* Employee Discount Program
* Service Awards
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