Job Description
J.P. Morgan's Merchant Acquiring business is at the forefront of innovation in digital payments, helping clients grow by providing seamless and secure payment acceptance across channels and geographies. As part of the broader J.P. Morgan Payments franchise, we serve global clients across industries and regions, and are constantly evolving to meet the changing landscape of commerce.
Job Summary
As a Product and Solutions Consultant within our EMEA Merchant Services team, you will expand our distribution channels, and increase Market Share and Volume (MSV). You will define and execute growth initiatives, design efficiencies in the end to end lifecycle to drive growth, and drive the implementation of our product launches with our third party partners, including key orchestrators. You are an energetic, strategic leader who thrives in a fast-paced environment and can influence senior stakeholders while delivering measurable outcomes.
Job Responsibilities
* Provide direction and guidance on the overall approach to Solutioning Card Present opportunities
* Understand the client’s payments flows by attending presales meetings, reviewing RFP’s and provide a deep understanding of the Ecommerce/ Point of Sale/Payments Industry
* Participate in client on‑boarding projects providing consultation on the implementation of solutions into client systems and focusing on deploying at pace to bring revenues on line quickly
* Work closely with cross functional partners and clients to understand merchant / client needs, changes in industry landscape, and help promote new product initiatives that are meaningful for clients
* Identify potential roadblocks and develop recommendations for delivery issues
* Manage internal risk and compliance review processes to support launch and ensure a strong control environment
* Partner with teams (product, design, technology, risk, legal, compliance, ops, marketing, sales…) to manage prioritization and resourcing
* Expect some travel in the EMEA region
Required Qualifications, Capabilities, And Skills
* Proven experience of converting new business to revenue generation in an external client facing environment
* Experience of working with mid and large cap clients
* Great communication skills – the ability to take a complicated message and deliver in a way that is clear to understand
* A great collaborator, with experience of building strong relationships internally and with clients
* Experience of Point of Sale / eCommerce solutions as a merchant, payment gateway or an acquirer
* Positive, team-oriented attitude and leadership skills a must
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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