Job Description: FULL TIME - Front of House Restaurant Supervisor - The Fig & Olive - 45 hour contract
Location: The Fig & Olive
Reports to: Restaurant Manager
About The Fig & Olive
The Fig & Olive is a vibrant family run dining destination offering fresh, seasonal menus in a relaxed and welcoming atmosphere. Renowned for our exceptional service and locally inspired cuisine, we take pride in creating memorable experiences for our guests.
Role Overview
As the Front of House Restaurant Supervisor at The Fig & Olive, you will play a vital role in ensuring the smooth day-to-day running of the restaurant. Supporting the Restaurant Manager, you will lead the team in delivering the highest standards of service, maintaining our reputation for excellence, and fostering a positive, collaborative work environment.
Key Responsibilities
* Leadership: Supervise and inspire the front-of-house team to consistently deliver exceptional service.
* Customer Service: Act as the main point of contact for guest inquiries and concerns, ensuring issues are resolved swiftly and professionally.
* Team Development: Assist in training, mentoring, and supporting staff to grow their skills and confidence while on shift.
* Operational Efficiency: Oversee daily operations, including table management, reservations, and opening/closing procedures.
* Health & Safety: Ensure all health, safety, and hygiene standards are met and maintained.
* Collaboration: Work closely with the kitchen and management teams to ensure seamless coordination during service.
* Proactive Problem Solving: Handle challenges effectively, ensuring the restaurant runs smoothly during peak times.
Skills and Qualifications
* Experience: Previous experience in a restaurant environment is essential. Supervisory experience in hospitality is highly desirable.
* Customer-Centric Approach: A natural ability to build rapport with guests and handle feedback professionally.
* Organizational Skills: Capable of prioritizing tasks and managing time effectively in a busy environment.
* Leadership Qualities: Positive, approachable, and motivational with excellent communication skills.
* Flexibility: Availability to work evenings, weekends, and holidays as required.
Why Join The Fig & Olive?
* Opportunities for professional growth within our family-run business.
* A supportive and inclusive team environment.
* Staff discounts and other perks.
If you're passionate about hospitality and have the skills to lead a dynamic front-of-house team, we'd love to hear from you
How to Apply:
Please send your CV and a brief cover letter explaining why you'd be a great fit for The Fig & Olive team to sophie.m-
Job Types: Full-time, Permanent
Pay: Up to £25,688.00 per month
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Work Location: In person