Are you a confident and driven sales professional with a passion for property and customer service? Our client located in Basingstoke, Hampshire is seeking a Sales Consultant to join their dynamic team. You will play a key role in delivering outstanding customer experiences and achieving sales targets across multiple property developments.
A full UK driving licence and access to your own vehicle is essential for this role.
As a Sales Consultant, you will guide prospective buyers through an exceptional sales journey, acting as the main point of contact from initial enquiry through to completion. You will support customers with flexibility and professionalism, ensuring sales targets are achieved and the highest standards of customer care are maintained.
Key Responsibilities
* Achieve property sales in line with targets and KPIs.
* Manage and process reservations, contracts, and exchanges efficiently.
* Maintain accurate data and records using CRM systems.
* Deliver exceptional end-to-end customer service throughout the buying process.
* Attend site meetings, open days, and customer handovers.
* Support marketing initiatives, pricing strategies, and lead generation.
* Collaborate with colleagues across developments to ensure seamless customer journeys.
* Promote the use of recommended IFAs and manage key stakeholder relationships.
* Travel between various developments as required.
Required skills / experience:
Essential
* Previous experience in sales and customer service roles.
* Strong administrative, communication, and interpersonal skills.
* Ability to manage multiple priorities and meet tight deadlines.
* Willingness to travel across locations and work flexible hours.
* Working knowledge of the new-build housing sector.
Desirable
* Experience in Estate Agency or property sales.
* Understanding of Shared Ownership, Section 106, and leasehold processes.
* Familiarity with Capital Funding Guide.
* Proven track record of delivering outstanding customer service.
* Ability to demonstrate strong sales techniques, especially in property or housing