Job Title: Automation Service Engineer
Location: Chippenham or Southampton or London or Cardiff, UK
Mission: To provide Automation systems engineering, applications services in an efficient and effective manner that maximizes customer services standards, and promotes the company and its offers (products and solutions) to the benefit of both the customer and the company. Additionally, will demonstrate functional leadership and proactively participate in the competency development of the field services team.
Key Responsibilities:
1. Complete Life Cycle support for Schneider Automation products, to include, but not exclusively installation, upgrade, maintenance, repair, fault finding, testing etc to the level of a Senior Engineer.
2. Work with UK and international customers to help develop optimum solutions to their Automation Systems covering design, Installation & commissioning.
3. Provide “24-hour telephone” and “response to site support” to customers.
4. To work within all sets of procedures ensuring that Health and Safety is the most important element in this regard.
5. Visit customers to “Soft sell“ Automation & Control Projects & Services offer.
6. Development of functional design specifications in-line with customer requirement Systems design of upgrades & small to medium size projects, including software development.
7. Preparation of CAD drawings assisting in the design of the system and its construction.
8. In-house & on-site execution of system upgrades and projects. Including project management & co-ordination of internal & external resource. This will also include the generation of “Risk Assessments” & “Method Statements”
9. Act as coach and mentor to members of the field services team
10. Preparation of System documentation, including such things as descriptions of operation, maintenance manuals, parts lists & annotated software listings
11. Provide technical guidance as required to facilitate accurate preparation of bids or by Operation Teams to facilitate effective project delivery.
12. Maintain all company property issued and bring to the company’s attention any items that are not of a serviceable nature in a timely manner
13. Deputize for Operations Managers during temporary periods of absence.
Skills/Attributes:
Essential:
* C & G, ONC HNC in Electrical / Electronics Engineering
* At least 5 years practical service engineer experience working with Control and Automation products.
* Working knowledge of electrical installation standards including 18th Edition.
* Business, personal & products skills in line with job competency matrix
* Experience in faultfinding on complex Automation systems and or equipment
* Experience of coaching, mentoring and developing others
* Site Safety Passport
* Demonstrates good organizational and motivational skills
* Demonstrates leadership and supervisory skills in order to control and direct the internal and external workforce when necessary
* Excellent customer service levels and communication skills (verbal and written)
* Well-developed interpersonal skills
* PC Literate on MS Word, Customer focused approach, balanced against the need to protect Schneider’s commercial position
* High standard of attention to detail
Desirable:
* HND/ Degree in Electrical / Electronics Engineering
At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are proudly participating in the Disability Confident Program offering support to people in the workplace who considers themselves living with a disability.
What we offer you:
* Competitive salary & Bonus Scheme
* 28 Days Annual Leave + Public Holidays
* Holiday Buy & Sell programme
* Pension Scheme
* Employee Share Ownership Programme
* Various Health & Wellbeing Support Options
* Gym Flex
* Open Talent Market (internal mobility opportunities + access to mentors & projects globally)
* Shopping & Dining Discounts
* Learning Portal and much more
Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. #CVL #LI-WM1
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