3 months contract with local authority Passenger Assistants play a crucial role in supporting children with special educational needs and adults with learning difficulties during their transportation to schools and specialist centers. This position is vital in ensuring the safety, comfort, and well-being of passengers, facilitating a positive and supportive travel experience. Responsibilities Assist passengers with boarding and alighting from vehicles safely. Ensure the safety and comfort of passengers during transit. Communicate effectively with passengers, caregivers, and transport staff. Provide support and reassurance to passengers as needed. Monitor and address any issues or emergencies during the journey. Requirements Requirements: Experience working with individuals with special educational needs or learning difficulties. Strong communication and interpersonal skills. Ability to remain calm and patient in challenging situations. Understanding of safety protocols and procedures. Reliable and punctual with a commitment to passenger welfare.