Product Support Engineer - Rail
Location: Winsford, England
Full time on‑site.
As the Product Support Engineer for Rail, you will report to the Site Team Leader or Site Supervisor. At Rolls‑Royce we are proud to be a business that has helped shape the modern world and are committed to being a force for progress; powering, protecting and connecting people everywhere.
By joining Rolls‑Royce, you'll have the opportunity to work on world‑class solutions, supported by a culture that believes individuality is our greatest strength and all perspectives, experiences and backgrounds help us innovate.
The Product Support Engineer will conduct routine maintenance and repairs on MTU rail products to the standard specified in the approved manuals and in accordance with contract requirements.
What you will be doing
* Perform preventative, scheduled and corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
* Actively participate in continuous improvement activities for maintenance and procedures, suggesting new improvements.
* Conduct planned maintenance tasks in accordance with operating instructions.
* Attend and participate in customer meetings to obtain sign‑off for work performed on customer equipment.
* Complete relevant documentation for all work to accurately record activities for the company and customer.
* Proactively participate in the company’s HSQE management processes.
* Maintain cleanliness of the SGB onsite facilities.
* Attend local and factory training courses as necessary.
* Participate in 24/7 shift work, including call‑out when required.
* Work as a mobile engineer if required; a van will be provided.
* Performs any other related activities reasonably required, e.g., covering work in another depot.
* Accurately report parts used during service work as per internal processes to control stock.
* Use IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go!Diasys, Outlook, etc.
* Travel will be required for training and product familiarisation.
Qualifications
* Engineering background.
* NVQ Level 2 in Engineering or equivalent.
* Outstanding safety awareness.
* Proficient in MS Office (XLS, Word, email). On‑the‑job training will be provided for SAP, MTU Business Portal.
Preferred requirements
* Competent writer of business letters, emails and detailed technical reports.
* Proactive and with good initiative.
* Strong organising skills and flexible attitude.Works well with others.
Power Systems is the Rolls‑Royce business that provides world‑class power solutions and life‑cycle support under the MTU product and solution brand. Through digitalisation and electrification we develop drive and power generation solutions that address the growing societal demand for energy and mobility.
We deliver and service comprehensive, powerful and reliable systems based on both gas and diesel engines and electrified hybrid systems for marine and infrastructure sectors worldwide.
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into the future, as part of our multi‑year transformation programme turning Rolls‑Royce into a high‑performing, competitive, resilient and growing company.
Rolls‑Royce is committed to being a respectful, inclusive, and non‑discriminatory workplace where individuality is valued and diverse perspectives fuel innovation.
Employment type: Permanent.
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