At LIVINGWAY, we are dedicated to creating exceptional living experiences while delivering outstanding business results. Built on a foundation of excellence, integrity, and collaboration, we empower individuals and communities through innovative solutions and exceptional service.
Our mission is simple: combine passion with purpose to create thriving communities and maximise property performance.
We’re looking for a dynamic, results-driven Sales Negotiator to join our growing team in Manchester. This is a high-impact role designed for someone who thrives in a fast-paced environment, loves closing deals, and is passionate about delivering an outstanding resident experience.
Job Title:Sales Negotiator
Reports To:Senior Property Manager
Location:Manchester
Job Type:Full-Time
Pay:£24,420.00 - £31,000.00 per year
Role Overview
As a Sales Negotiator at LIVINGWAY, you are the key driver of occupancy, revenue growth, and customer satisfaction. You will take ownership of the full sales lifecycle, from first enquiry to move-in, ensuring every prospect experiences a seamless, professional, and engaging journey. Your ability to convert leads, negotiate effectively, and upsell will have a direct impact on both your success and the performance of our communities.
You will work closely with our property and management teams to deliver results, ensuring compliance and operational excellence while creating a welcoming, professional environment for all residents.
Key Responsibilities (Including, but not limited to):
Leasing & Sales
* Actively manage inbound and outbound property enquiries via phone, email, and online platforms, turning prospects into signed leases.
* Conduct engaging, professional property viewings and presentations that highlight the value and lifestyle of our communities.
* Maximise occupancy and revenue through negotiation, upselling, and proactive follow-ups.
* Build and maintain a pipeline of prospective tenants, tracking engagement and driving results.
* Use market knowledge to position LIVINGWAY properties competitively and close deals efficiently.
Tenancy & Client Management
* Process tenancy applications and oversee move-ins, ensuring all documentation, background checks, and compliance obligations are fully met.
* Maintain excellent tenant relationships, providing fast, professional responses to queries, concerns, or complaints.
* Arrange regular property inspections to maintain quality, safety, and compliance standards.
* Act as a trusted point of contact for tenants, ensuring an exceptional living experience from day one.
Renewals, Negotiation & Revenue Growth
* Monitor tenancy expirations and proactively manage renewals, achieving retention and maximising revenue.
* Negotiate lease terms, rental adjustments, and agreements in line with market trends and business objectives.
* Provide strategic advice to landlords on pricing, market positioning, and revenue opportunities.
* Collaborate with the wider team to achieve occupancy and revenue targets consistently.
Administration & Compliance
* Maintain accurate, up-to-date records of tenancies, communications, and financial transactions.
* Prepare and deliver reports on occupancy, rental income, sales performance, and other key KPIs.
* Ensure full compliance with company policies, tenancy law, and regulatory standards.
Customer Experience & Professionalism
* Deliver an exceptional, high-touch experience for every prospective and current resident.
* Represent LIVINGWAY with integrity, professionalism, and a focus on building long-term relationships.
Skills & Experience Required
* Proven experience in BTR, property sales, or leasing-focused roles, ideally with a strong track record of exceeding targets.
* Strong knowledge of property management, tenancy administration, facilities management, and legal compliance.
* Exceptional negotiation, upselling, and closing skills, with the ability to turn opportunities into results.
* Confident handling contracts, legal documentation, and accurate administrative record-keeping.
* Excellent customer service, communication, and conflict resolution abilities.
* Ability to prioritise multiple tasks in a fast-paced, results-driven environment with attention to detail and accountability.
* Proficiency in Yardi and Microsoft Office applications.
Why Join LIVINGWAY?
At LIVINGWAY, we value strong, driven, and proactive individuals who are ready to make an impact. You will have the opportunity to lead innovative communities, shape resident experiences, and grow professionally within a supportive, high-performance environment.
If you are a strategic thinker, excellent communicator, and results-driven property professional, we want to hear from you.
Join us and help set the standard for residential excellence.
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