Job overview
We are looking to appoint an enthusiastic Medical Support Secretary to support the delivery of services within our department.
To provide a comprehensive administrative service to the Consultant, GP Trainees and Clinicians at GM Uni Student MH Service.
Excellent communication, organisational skills as well as good spelling and grammar and secretarial abilities are essential preferable with admin background.
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience you will need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you will need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you will need to be aware of before you submit an application form.
Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and evidence how you meet the requirements of the person specification.
Main duties of the job
You will be a well organised and experienced secretary with knowledge of medical terminology preferable with admin background.
The successful candidate will work alongside Senior Administrator to provide efficient and high quality administrative and clerical support to Consultant, Clinicians, Managers and their teams, while working in close cooperation with all staff groups and other medical professionals.
Duties will include audio typing, minuting of team meeting, typing of medical and other correspondence, actioning any requirements identified in minutes/typing, appointments bookings, along with coordinating clinical/admin activities for GM Uni Student MH Service.
The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability to use their own initiative. Audio typing experience is essential for this role as well as advanced knowledge/previous use of MS Office.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Please note - This role is not eligible for sponsorship under current immigration rules
Detailed job description and main responsibilities
Please see attached job description and person specification
Staff benefits
1. Pay Enhancements:
Band
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 – 9
Time plus 30%
Time plus 60%
2. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
3. Excellent pension
4. Cycle to work scheme
5. Salary sacrifice car scheme
6. Wellbeing programme
7. fuelGenie Fuel Cards (for applicable roles)
Person specification
Education / Qualifications
Essential criteria
8. Relevant level 3 competency-based qualification (such as RSA or NVQ), 2 years previous office experience or equal demonstrative experience.
Desirable criteria
9. IT related qualification.
Experience
Essential criteria
10. Use of VDU.
11. Working in a confidential environment
12. Use of office equipment.
13. Typing
Desirable criteria
14. Medical terminology
15. Contact with patients / service users.
16. Audio typing
Knowledge
Essential criteria
17. The Data Protection Act
18. Patient Confidentiality
Desirable criteria
19. Use of EPR systems
20. Use of office equipment
Skills and Abilities
Essential criteria
21. Effective time management skills.
22. The ability to prioritise tasks
23. An excellent telephone manner
24. Outstanding communication skills.
25. Appropriate keyboard skills.
26. The ability to navigate IT systems, inc. Excel, Work and PowerPoint.
Desirable criteria
27. Patient administration background
28. Knowledge of the Paris system.
29. Advanced keyboard skills
Other Requirements
Essential criteria
30. There is an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.
The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.
Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.
We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.
Use of Artificial Intelligence (AI) when writing job applications
A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.
We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.
Sponsorship
We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click .
If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.
The Home Office introduces new changes from 09/04/2025 that impact the health and care sector, you may wish to familiarise with it.
Do you have experience outside the NHS?
We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.
We will consider relevant experience outside the NHS to calculate your salary on appointment.