Credit Controller
£28,000 per annum
Monday to Friday, 08:30-17:00
37.5 hours per week
12-month FTC
On behalf of our client based near Bury St Edmunds, we are searching for a Credit Controller to join a friendly and supportive company on a 12-month FTC. The successful candidate will have excellent communication skills and previous, credit control-based experience would be highly desirable. You must have customer service-based experience, as well as being confident in working within a fast paced, high-volume role. Company and in-house system training will be provided. Due to the location of the role, a driver's license and access to your own vehicle will be essential.
Main duties and responsibilities:
Prepare and issue sales invoices and credit notes in accordance with company procedures
Review and verify quotation details to ensure they meet audit and billing requirements
Follow established credit control policies and procedures for managing customer accounts
Communicate effectively and professionally with customers and the sales team to support account management
Monitor incoming payments and actively pursue overdue balances via telephone, email, and written correspondence
Respond promptly and courteously to customer invoice queries, ensuring a high standard of service
Process bank receipts and accurately allocate payments to the correct accounts
Provide general support to the Credit Control Manager, including any additional duties as required
Key Skills
Educated to A-level standard or equivalent
Proven experience in high-volume invoicing and customer service environments
Familiarity with credit control or sales ledger processes
Skills & Competencies
Strong written and verbal communication skills
High level of accuracy and attention to detail
Capable of managing multiple tasks efficiently and independently
Proficient in Microsoft Office
If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)