Red Recruitment is seeking a Contact Centre Manager – Service and Arrears in Melton Mowbray. You will lead a team of 40 customer service and arrears advisors, managing the entire customer journey from onboarding to litigation. The role involves driving engagement and ensuring compliance while providing an excellent customer experience. Key skills required include leadership, analytical abilities, and a strong background in customer service and collections. Benefits include a salary of up to £60,000 per annum and generous holiday allowance.
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