Customer Service Administrator - Full-Time Position
Location: Preston - In Office
Working Hours:** Monday to Thursday: 8:30 AM - 5:00 PM; Friday: 8:30 AM - 4:30 PM
Type: Permanent
Salary: 25k
Benefits: Free on-site parking
Immediate start.
About Us
Manpower are proud to represent a progressive company, committed to delivering exceptional customer service. As a Customer Service Administrator, you will play a pivotal role in supporting our Account and Sales Managers, ensuring our customers receive the best experience possible.
Key Responsibilities
Customer Interaction: Serve as the primary point of contact for customers via phone and email, addressing inquiries and providing solutions promptly.
Order Processing: Accurately process and manage customer orders, ensuring timely and correct deliveries.
Account Management: Open and maintain new customer accounts, updating records as necessary.
Internal Collaboration: Work closely with Account and Sales Managers to support daily operations and ensure seamless service delivery.
System Updates: Maintain detailed and up-to-date customer notes in our internal systems.
Payment Processing: Handle office payments and assist with financial transactions as required.
Issue Resolution: Proactively address customer concerns, seeking effective solutions and ensuring satisfaction.
Ideal Candidate
We are looking for someone who:
Has excellent communication skills, both written and verbal.
Demonstrates strong attention to detail and organisational abilities.
Is proficient in Microsoft Office Suite and comfortable learning new software.
Possesses a proactive approach to problem-solving and customer service.
Can work effectively both independently and as part of a team.
If this is you - Apply today