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Funder operations administrator

York (North Yorkshire)
JR United Kingdom
Operations administrator
€60,000 - €80,000 a year
Posted: 10 June
Offer description

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Robert Half is partnering with a company that manages workplace technology solutions for companies based in central London in search for a Funder Operations Administrator to join its dynamic finance operations team.

* 5 Days Office-Based

This is a fantastic opportunity for someone with a strong eye for detail and a background in operational finance administration to play a key role in supporting the accurate allocation of funder payments and maintaining efficient cash flow processes.

Responsibilities:

* Manage and monitor funder email inboxes
* Assist with unallocated payment tracking and follow-up
* Investigate and resolve unallocated cash issues
* Raise invoices and credit memos as required
* Identify recurring issues impacting cash flow
* Apply monthly contract increases using internal systems
* Review and address overdue invoices
* Provide ad hoc finance support as needed

The Funder Operations Involvement:

Final Stage of Sales Cycle

Once the deal is closed by the sales team:

* You receive a sales handover pack, including commercial terms, equipment list, contract duration, and client details.
* You coordinate with the internal billing and contracts team to validate service pricing and ensure the lease documentation aligns with the correct asset and service value.

Funder Engagement & Documentation

* You check which funder is being used (e.g. Close Brothers or Siemens Financial Services).
* You prepare and send documentation to the funder, including:
* Signed customer lease agreement
* Invoice for the total lease value
* Any funder-specific annexes or compliance forms

Approval & Payout

* The funder reviews and approves the paperwork.
* You manage the communication to ensure the company gets paid out for the full equipment value and service upfront (funders pay the company, the client repays the funder over time).
* You track payout status, update internal CRM/systems, and notify Finance that funds have been received.

Relationship Management

* You keep a log of all interactions and note anything specific to that funder’s requirements (e.g. "this funder always requests serial numbers before payout").
* You might meet the funder once a quarter during reviews or commercial check-ins, either virtually or on-site.

Ongoing Admin

If the client upgrades, adds devices, or early-exits the lease, you’re involved in:

* Requesting revised payment schedules from the funder
* Liaising with internal teams to ensure new documents are issued and signed

What We’re Looking For:

* Previous experience in an administrative or finance operations support role
* Comfortable managing complex transactions
* Basic understanding of finance operations
* Experience with NetSuite or Vantage Online (desirable)
* Proficient in Microsoft Office tools

Salary + Benefits:

* 25 days holiday + your birthday off (plus bank holidays)
* Company pension & life assurance
* Employee assistance programme
* Cycle to work scheme & season ticket loan
* Healthy office snacks
* Employee referral programme

Please reach out and apply if this role aligns with you and the next step in your career.

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