Company description:
If you want to know about the requirements for this role, read on for all the relevant information.
A rewarding place to work. At Rathbones, We invest in everyone's tomorrow
that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business.
Job description:
Job Title: Front of House
Department: Rathbones Investment Management
Location: Winchester
Contract Type: Permanent
The Role
In this role you will carry out a full range of front of house duties including answering all incoming calls, ensuringclient areasand meeting rooms are maintained to a high standard, welcoming guests and arranging/facilitating catering as required.
This is a professional, warm and friendly team and you will be pivotal to the smooth running of this busy office.
This role involves attending the office 5 days each week as you will be greeting clients in person.
Outcomes of the Role
Answer all calls promptly and present a positive picture of Rathbones,effectively transfer calls to the appropriate contact or take comprehensive messages to pass on
Welcome all visitors in a friendly and professional manner
To carry out inspections of all meeting rooms and client areas daily and throughout the day, checking that all elements of the areas are fully operational and maintained to a high standard
Liaise with all internal teams to book meeting rooms andensure there is equipment and catering readily available.
Act as co-ordinator for all events held in-house as per the agreed procedures and liaising closely with support departments and the hosts as necessary
Ensure the Marketing brochures aredisplayed, and legal notifications are kept up to date, liaising with Marketing and Compliance as necessary
Assist in managing in or out of office events
Administration tasks as and when required including diary management, car park rotas, etc
Liaise with Facilities and organise contractors to maintain the smooth running of the office including cleaners, caterers, workmen and invoicing
Knowledge, Skills and Experience
Have experience working in a similar role, ideally in Financial Services, but not essential.
Be adaptable to deal with avariety of different tasks simultaneously
Able to build relationships with members of staff as well as external stakeholders
Excellent verbal communication skills
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