Supporting People on Probation Navigator - Norwich - Permanent, £24,000
At The Forward Trust, we believe that another life is possible. Every day we support people to move beyond addiction, offending, and social exclusion, helping them build healthier, more fulfilling lives.
We’re looking for passionate, motivated individuals to join our team as a Supporting People on Probation Navigator in Norwich, working full time, 35 hours per week. In this role, you’ll help people on probation rebuild their futures, using your experience, skills, and ability to connect and inspire change.
You must be able to drive and travel across the Norfolk area, as travel between probation offices and HMP Norwich is essential.
You might come from probation, prisons, policing, psychology, counselling, education, health, social care, or community work. Or you may bring valuable life experience and transferable skills. What matters most is your ability to build trust, motivate others, and believe in their potential to turn their lives around.
The Role
As a Supporting People on Probation Navigator, you’ll work with adult men on probation to explore their lifestyle, relationships, and emotional wellbeing. You’ll support them to leave behind patterns that lead to offending and build positive relationships that help them move forward.
No two days are the same. You might be:
* Facilitating a group music intervention
* Supporting a community allotment project
* Meeting someone before they are released from prison
* Delivering 1-to-1 support for someone experiencing family breakdown
* Helping a service user access healthcare for the first time
* Finishing the day with a friendly game of football
You’ll work closely with Probation Practitioners to agree action plans and deliver interventions that form part of a service user’s sentence conditions. Every contact counts, so maintaining strong relationships, professionalism, and accurate records is key.
What We’re Looking For
We’re looking for someone who brings:
* A strong belief that people can change
* A genuine passion for supporting others to rebuild their lives
* The ability to build rapport and strong working relationships
* Experience or transferable skills in needs or risk assessment, action planning and support delivery, delivering 1-to-1 or group interventions, and safeguarding and record keeping
* Confidence working both independently and as part of a team
* Creativity, flexibility, and motivation to deliver high-quality support
Benefits
* Flexible working
* Training and development opportunities
* Simply Health Cashback Scheme (optional)
* Season Ticket Loan Scheme
* Cycle to work scheme
* Crisis Loan Scheme
* Electric Car Scheme
* 3 x Wellbeing Days (pro rata'd for part time employees)
* Access to Blue Light Card 25 days (rising to 30 with length of service)
* Annual Leave plus Bank Holidays
* Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
* Death in Service Payment (2x annual salary)
* Critical Illness Insurance (subject to qualifying criteria)
Additional Information
All probation‑based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6‑16 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.
Employee screening and eligibility to work may involve Disclosure and Barring Service Check and proof of eligibility to work in the UK.
EEO Statement
The Forward Trust commits to providing opportunities to everyone. We welcome applications from everyone and ensure a diverse team. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
We may close this vacancy early if we receive a high volume of suitable applications.
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