Senior Technical Support Engineer - Control Systems
At Siemens Mobility, we believe our people are the cornerstone of our success. We are committed to nurturing a supportive and inclusive environment where every team member can thrive. Join our global community, where your growth and development are as important as our shared mission to innovate and transform the Rail industry. Ready to embark on this exciting journey with us?
We are currently recruiting a highly skilled and motivated Senior Technical Support Engineer - Control Systems to play a key role in maintaining, improving and optimising Siemens Railway Control and Automation Technologies. Working across platforms such as Westcad MT, Westcad ML, Vicos, OCS, and Rail 9000, you will act as a trusted technical expert supporting day-to-day operations as well as long-term system development. This role is ideal for someone who enjoys solving complex engineering challenges, collaborating with multidisciplinary teams, and driving meaningful improvements within critical national rail infrastructure.
You’ll make a difference by
* Leading technical investigations and delivering smart engineering solutions
* Providing 1st-3rd line support for operational control systems
* Analysing logs, alarms, and operational data to spot trends and root causes
* Designing and implementing system upgrades, improvements, and enhancements
* Supporting testing, commissioning, safety assurance, and change control
* Building strong relationships with customers and internal teams
* Driving continuous improvement across our control systems portfolio
Your success will be grounded by
* Working knowledge of Siemens operational control systems and Traffic (Train) Management Systems, such as Westcad MT, Westcad ML, Vicos, or Rail 9000.
* The ability to take initiative as a self‑starter and comfortably navigate complex technical challenges.
* Experience in control systems, ideally gained within rail or other safety‑critical sectors.
* Strong diagnostic capability, with confidence in interpreting data and resolving issues efficiently.
* Solid knowledge of control architectures, SCADA, PLCs, networking, and system interfaces used in railway environments.
* Clear, effective communication skills with the talent to simplify complex technical concepts.
* A drive to learn continuously, innovate, and contribute to ongoing performance improvements.
It would also be beneficial to
* Have a current and valid IRSE licence or be actively working towards obtaining one.
* Be PTS certified
* Have experience with cyber security in railway or industrial control system environments
* Understand railway operations, signalling principles, and operational control centre workflows.
You’ll benefit from
Our compensation package includes a competitive salary, company bonus, holiday allowance and pension. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you.
TransformTheEveryday with us
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us!
Accessibility
We are a Disability Confident Employer and welcome applications from all individuals, including those with disabilities. If you require any reasonable adjustments during the recruitment process, please contact your recruiter, who will be happy to support you.
Growth Mindset
At Siemens, we promote a growth mindset, the self-belief that we can learn and grow, take on new challenges and adapt to change. If you don't match all the criteria for this role but feel you have transferable skills to enable you to succeed, we encourage you to apply.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Automation Machinery Manufacturing
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