Job Description
Air, Ocean, Tracson, Customs Brokerage roles:
1. Ensure smooth and timely freight process flow.
2. Ensure accurate and timely data entry into our operational system.
3. Track and Trace Files and reporting.
4. Use both export and import dashboards timely.
5. Ensure accurate and timely billing.
6. Ensure delivery of freight and timely clearance when applicable.
7. Interact with our customers in arranging their shipments, meeting customer service standards.
8. Contribute to maintain good relationships and good customer service, with customers and suppliers.
9. Meet compliance at all times to regulations internal and external in accordance with government regulations.
10. Understand department process flow, and look for best practices to improve operational efficiency and productivity.
11. Timely responses to emails and requests (internal and external).
12. Escalation of problems to Management when necessary.
Qualifications
The chosen candidate will enrole in an Apprenticeship program offered by Seetec, providing an opportunity to acquire knowledge and practical skills in the logistics and transport sector. Additionally, you will work towards achieving a Level 3 qualification in International Trade and Logistics.