At Places for People, we hire People, not numbers! We value enthusiasm, a sense of community, respect, and a desire to grow.
More About Your Role
We are looking to recruit a Customer Advisor on a permanent basis, based in Bath. You will provide customer service to residents, ensure client expectations and SLAs are met, and comply with statutory and contractual requirements.
Working hours are Monday to Thursday 9 am–5:30 pm and Friday 9 am–5 pm. After an initial period of training (approximately 2‑4 weeks) we offer remote/hybrid working.
About You
We look for individuals with customer service experience who can multitask and handle challenging situations. Experience in property management is an advantage. Strong communication skills are required to build and sustain relationships with appointed contractors. Basic to moderate Microsoft Office skills are expected. A basic DBS check is required.
The Ideal Candidate Will Have
* Customer Service / Admin experience
* Good IT skills
* Excellent communication skills
* Stakeholder engagement / management
* The ability to multi‑task
The Benefits
* Excellent holiday and sick pay
* Pension with matched contributions
* Training opportunities
* Extra perks including discounts and offers from shops, cinemas, and more
We are committed to diversity and inclusion. Candidates who are disabled, neurodiverse, or have served in the Armed Forces are guaranteed an interview where they meet the essential criteria. Reasonable adjustments are available to support applicants and interviewees. We welcome applicants from all backgrounds.
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