We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on customer satisfaction. You will lead store teams both in the absence of the Store Manager and to deliver high standards and exceptional service daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package and Company Information
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true omni-channel retailer, investing significantly in our colleagues and creating numerous opportunities within a fast-paced environment.
We offer a range of benefits to support your well-being, including:
* 25% colleague discount in-store and online
* Financial Wellbeing Support (Financial Education Tools, Salary Advance)
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to learning and development content
* Discounts across numerous UK retailers
* Employee Assistance Programme for mental, physical, and financial health
This role offers genuine prospects for the right candidate. If you are interested and meet the criteria, please click "apply now".
We reserve the right to close this vacancy once sufficient applications are received. Early application is advised.
Location: Robin Retail Park, Wigan, Robin RP, United Kingdom
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