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Our Client, an international commodity trading house, based in London City, current seek an Operations Coordinator, to join the Global Operations Team.
The purpose of this position is to ensure seamless execution of transactions for Material Services trading offices worldwide – booking, verifying, processing, and settling with precision. Collaborate with Trading, Commercial, and Controlling teams to investigate and resolve breaches, while coordinating with internal and external stakeholders to maintain smooth operations.
Responsibilities will include critical pool metal release instructions, verifying depository releases and receipts, and orchestrating physical movements for customers while monitoring supply chain activities. You will act as a trusted partner to the global Commercial teams, strengthening customer relationships, addressing real-time inquiries, and resolving discrepancies with suppliers and customers alike.
Mastering the complexities of value-added tax implications across global regions, ensuring compliance while supporting the administration of global supply contracts aligned with their terms and conditions.
Knowledge and Experience
* Educational Background:
A bachelor’s degree in finance, Economics, Business Administration, or a related field is required. Candidates without a degree may be considered if they have substantial and relevant professional experience that demonstrates equivalent expertise and knowledge.
* Professional Experience:
+2 years of experience in a trading back office or a fast-paced financial services environment is preferred, although consideration maybe given for bright and ambitious fresh graduate.
* Trade Support Expertise:
Exposed to trade support operations, particularly in commodity products such as precious metals and their instruments (e.g., spot/forward, futures, options, and lease trading).
* Analytical and Problem-Solving Skills:
Strong numerical, analytical, and problem-solving abilities, high level of curiosity combined with exceptional attention to detail.
* A proactive approach with a focus on teamwork and collective success, emphasizing collaboration over individual contribution.
* IT Proficiency:
Proficiency in Microsoft Office applications, with a focus on Excel (including pivot tables), PowerPoint, and Visio.
Core Competencies
Communicate Effectively: Delivering clear, concise, and impactful communication across all levels.
Collaborate for Achievement: Driving success through teamwork and shared goals.
Develop Self & Others: Commitment to continuous personal and professional development.
Demonstrate Customer Focus: Prioritizing customer needs and delivering tailored, value-driven solutions.
Processing of Trades
* Verify All trade entry booked by trading into Trinity trading system and ensure accuracy of same.
* Ensure that all trade confirmations are received from/sent to counterparties within the prescribed timeframe.
* Ensure all life cycle events through the system have been completed.
* Investigate all queries from customers, cross functions and globally.
* Work with trading, commercial team and credit to ensure credit lines are adhered to.
* Support business with analysis where required.
* Assist where needed in projects related to trading operations & systems development.
Metal Movements / Shipping and Reconciliation
* Clear London and Zurich daily commitments within designated cut off time.
* Reconcile closing metal positions with financial institutions.
* Affect daily depository commitments, monitor forward positions.
* Record internal / external metal movements accurately and timely.
* Reconcile all stock positions and clear discrepancies.
* Co-ordinate physical shipments, log deliveries and provide data for REACH reporting.
* Ensure daily stock positions are accurate and communicate inconsistencies to trading team.
Monitoring of Contracts
* Be aware of and comply with contractual obligations regarding pricing, delivery, payment, etc.
* Prepare management summaries.
* Identify, report and deal with discrepancies.
Supply Chain
* Be aware of supply chain requirements.
* Be aware of changes required by Refining – monitor metal outturn in relation.
Compliance
* Ensure that a robust system of internal controls exists to satisfy internal, year-end, Financial Reporting Compliance audits and EMIR/FCA regulations in a timely manner, including an update of Process Controls as and when required.
Value-Added Taxes
* Awareness of VAT regulations and the implications in the UK, Italy, South Africa, and Japan for the business.
* Process and record VAT properly.
* Liaise with VAT authorities and internal departments to ensure compliance.
Work environment
The operations coordinator reports directly to the Operations Manager, London.
* The position is under supervision with limited independence.
* 25 hours per week as part of a shift Rota to cover global requirements.
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